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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

The Ski Monster

Phone: (617) 275-2561 60 Canal St, Boston, MA 02114 http://www.theskimonster.com

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Description

The Ski Monster is an online retailer. The business specializes in skiing, snowboarding, skating, and water skiing equipment. They also offer a variety of lifestyle apparel.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Ski Monster meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for The Ski Monster include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Ski Monster
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: June 19, 2008 Business started: 06/19/2008 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eric Gerrmann, Co-Founder Mr. George Michaelsen, Co-Founder
Contact Information
Principal: Mr. Eric Gerrmann, Co-Founder
Principal: Mr. George Michaelsen, Co-Founder
Number of Employees

3

Business Category

SKIING EQUIP-RETAIL & RENTAL CLOTHING SNOWBOARDING EQUIPMENT ONLINE & INTERNET SHOPPING WATER SKIING EQUIPMENT & SUPPLIES All Other Miscellaneous Store Retailers (except Tobacco Stores) (NAICS: 453998)

Products & Services

The Ski Monster sells the following brand(s): Deeluxe, Arbor, Atomic,, Blizzard, Dalbello, DC, Elan, Elan, Fischer, Flow, K2, Line, Marker Bindings, Nixon, Nordica, Oakley, Phase 5, Ride, Salomon, Tecnica, The North Face, Volkl

The Ski Monster offers the following product(s): Lifestyle apparel, Skateboards, Skis, Snowboards, Wakesurf boards

Hours of Operation
M: 10:00 AM - 8:00 PM
T: 10:00 AM - 8:00 PM
W: 10:00 AM - 8:00 PM
Th: 10:00 AM - 8:00 PM
F: 10:00 AM - 8:00 PM
S: 10:00 AM - 6:00 PM
Su: 12:00 PM - 5:00 PM
Method(s) of Payment
MasterCard
Visa
American Express
Cash
Check
Refund and Exchange Policy
The business states the following on their website: TheSkiMonster.com has a 90-day WORRY FREE return policy. Life is short and you need to feel completely confident in your gear purchases. We want your stoke levels rising, and if your UNUSED item fails to meet a 100% satisfaction guarantee then send it back. No Worries.If you would like to exchange an item for something else, the best thing to do is send back your current item and place a new order at the same time. This way we receive your new order immediately and ensure it will not sell out.-All items being returned must be unused and in their original condition.-Buyers are responsible for the cost of shipping and packaging of the returning item.-A Return Authorization (RA) number must be obtained within 60 days from date of purchase.-All items must be returned within 30 days of receiving an RA number.TheSkiMonster.com reserves the right to refuse any return that does not follow the above guidelines.
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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