BBB Business Review
This Business is not BBB accredited
Knapp ShoesAdditional Locations
Phone: (315) 536-8865 1 Knapp Ctr, Brockton, MA 02301
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Knapp Shoe Company is a shoe manufacturer. The business was established and incorporated in Massachusetts in 1921. They employ 400 people. Mr. Gary Holter is the Executive Vice President and Chief Operating Officer. Mr. Dan Morrison is the Senior Vice President of Operations. Mr. John J. Schlueter is the President and CEO. Any questions or problems should be directed to the attention of the Customer Service Manager, Ms. Judy M. Lavigne. The company's guarantee states: Our famous Knapp Guarantee is built into every pair of Knapp shoes. If you are not satisfied with the style, size, comfort or fit of your purchase, you may return the new, unworn shoes for a prompt refund or exchange. If after having worn the shoes a defect develops in the materials or workmanship, return the shoes to us immediately and we will repair, replace or make an adjustment on the basis of the wear received. Please note: We cannot accept damaged footwear due to accident, misuse, abuse or alteration, or worn shoes for reasons other than stated above.
This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Knapp Shoes include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
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Customer Complaints Summary
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Business ManagementMr. William Jaafe, President
Number of Employees
SHOE MANUFACTURERES SHOES-RETAIL