BBB Business Review
This Business is not BBB accredited
Five Star Auto Repair
Phone: (978) 922-9700 Fax: (978) 927-6488 View Additional Phone Numbers 191 Essex St, Beverly, MA 01915
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Montserrat Service Station, Inc. doing business as XTreme Car Care provides repairs on both foreign and domestic autos, specialized with all make and models foreign and domestic.They are one of the few shops in Massachusetts that use PH2 Validator system software that specializes in electronics diagnosis and readiness monitor
issues related to On-Board Diagnostic (OBDII) Computer-based systems built into model year 1996 and newer cars and light-duty trucks , and they are fully equipped with all latest diagnostic equipements.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Five Star Auto Repair include:
- Failure to respond to 1 complaint filed against business
Factors that raised the rating for Five Star Auto Repair include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Number of Employees
SERVICE STATIONS-GASOLINE & OIL
Method(s) of PaymentVisa