BBB Logo

Better Business Bureau ®
Start With Trust®
Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

Black Shepherd Security

Phone: (207) 974-7500 Fax: (207) 992-5604 43 Acme Rd, Suite E, Brewer, ME 04412 http://www.m3integrators.com View Additional Web Addresses

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

M3 Integrators, Inc./Black Shepard Security specializes in security systems, fire alarms, communication systems, access control systems, CCTV, monitoring systems, systems integration, and video surveillance systems for residential, commercial, and industrial clients.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Black Shepherd Security meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Black Shepherd Security include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Black Shepherd Security
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: June 28, 2012 Business started: 01/01/2008 in ME Business started locally: 01/01/2008 Business incorporated: 09/08/2011 in ME
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine Office of Licensing & Registration
76 Northern Avenue, Gardiner ME 04333
http://www.maine.gov/pfr/professionallicensing
Phone Number: 207-624-8603 or TTY for hearing impaired: 888-577-6690/ TTY Maine Relawy 711
Fax Number: 207-624-8637
The license number is MS60003967.

Type of Entity

Corporation

Business Management
Mr. Jim McGuire, President
Contact Information
Principal: Mr. Jim McGuire, President
Number of Employees

3

Business Category

SECURITY CONTROL EQUIPMENT, SYSTEMS & MONITORING SECURITY SYSTEMS CONSULTANTS FIRE ALARM SYSTEMS CONTROLS, CONTROL SYSTEMS & REGULATORS ACCESS CONTROL SYSTEMS Security Systems Services (except Locksmiths) (NAICS: 561621)

Products & Services

Black Shepherd Security sells the following brand(s): Acti , Ameritus Firelite , ATV , Bosch , DSC, Honeywell , Interlogix , IPIX , Potter , Silent Knight , Valcom , Video Insight , Vivotek

Black Shepherd Security offers the following product(s): Access Control Systems , CCTV Systems , Emergency Communication Systems , Fire Alarm and Detection Systems , Home Automation Systems , Intercom Systems , Intrusion Systems , Master Clock Systems , Nurse Patient Communications Systems , Public Address Systems , Wireless Communications and Security Systems

Hours of Operation
M: 7:00 AM - 5:00 PM
T: 7:00 AM - 5:00 PM
W: 7:00 AM - 5:00 PM
Th: 7:00 AM - 5:00 PM
F: 7:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Check
Credit Card
Time Payment (upon agreement at the time of sale)
Refund and Exchange Policy
The business states it will provide a full refund if the system does not function as described in their scope of work, as specified or as agreed upon at the time of sale.  M3/Black Shepherd will first do all that is within our power to remedy any system to function to the owners satisfaction as discussed and agreed upon at the time of sale. 
Service Area
Black Shepherd Security provides their services in ABBOT, ADAMSTOWN TWP, ADDISON, ALBANY TWP, ALBION, ALEXANDER, ALLAGASH, ALNA, ALTON, AMHERST, AMITY, ANDOVER, ANSON, APPLETON, ARGYLE TWP, ARROWSIC, ASHLAND, ATHENS, ATKINSON, AUBURN, AUGUSTA, AURORA, AVON, BAILEY ISLAND, BAILEYVILLE, BANCROFT, BANGOR, BAR HARBOR, BAR MILLS, BARING PLT, BARNARD TWP, BASS HARBOR, BATH, BAYVILLE, BEALS, BEAVER COVE, BEDDINGTON, BELFAST, BELGRADE, BELGRADE LAKES, BELGRADE LKS, BELMONT, BENEDICTA, BENTON, BERNARD, BETHEL, BIG LAKE TWP, BINGHAM, BIRCH HARBOR, BIRCH ISLAND, BLAINE, BLANCHARD TWP, BLUE HILL, BLUE HILL FALLS, BOOTHBAY, BOOTHBAY HARBOR, BOOTHBAY HBR, BOWDOIN, BOWDOINHAM, BOWERBANK, BRADFORD, BRADLEY, BREMEN, BREWER, BRIDGEWATER, BRIDGTON, BRIGHTON PLT, BRISTOL, BROOKLIN, BROOKS, BROOKSVILLE, BROOKTON, BROWNFIELD, BROWNVILLE, BROWNVILLE JUNCTION, BROWNVLLE JCT, BRUNSWICK, BRYANT POND, BUCKFIELD, BUCKS HARBOR, BUCKSPORT, BURLINGTON, BURNHAM, BUSTINS IS, BUSTINS ISLAND, BYRON, CALAIS, CAMBRIDGE, CAMDEN, CANAAN, CANTON, CAPE COTTAGE, CAPE ELIZ, CAPE ELIZABETH, CAPE NEDDICK, CAPE PORPOISE, CAPITOL IS, CAPITOL ISLAND, CARABASET VLY, CARATUNK, CARDVILLE, CARIBOU, CARMEL, CARRABASSETT VALLEY, CARROLL PLT, CARRYING PLACE TOWN TWP, CARTHAGE, CARY PLT, CARYNG PL TWP, CASCO, CASTINE, CASTLE HILL, CASWELL, CATHANCE TWP, CENTER LOVELL, CENTERVILLE, CHAIN OF PNDS, CHAIN OF PONDS TWP, CHAMBERLAIN, CHAPMAN, CHARLESTON, CHARLOTTE, CHEBEAGUE IS, CHEBEAGUE ISLAND, CHELSEA, CHERRYFIELD, CHESTER, CHESTERVILLE, CHINA, CHINA VILLAGE, CHINA VLG, CLAYTON LAKE, CLIFF ISLAND, CLIFTON, CLINTON, COBURN GORE, CODYVILLE PLT, COLUMBIA, COLUMBIA FALLS, COLUMBIA FLS, CONCORD TWP, CONNOR TWP, COOPER, COOPERS MILLS, COPLIN PLT, COREA, CORINNA, CORINTH, CORNVILLE, COSTIGAN, CRANBERRY IS, CRANBERRY ISLES, CRAWFORD, CROSS LAKE TWP, CROSS LKE TWP, CROUSEVILLE, CRYSTAL, CUMB FORESIDE, CUMBERLAND FORESIDE, CUNDYS HARBOR, CUSHING, CUSHING IS, CUSHING ISLAND, CUTLER, CYR PLT, DALLAS PLT, DAMARISCOTTA, DANFORTH, DANVILLE, DEAD RIVER TWP, DEAD RVR TWP, DEBLOIS, DEDHAM, DEER ISLE, DENMARK, DENNISTOWN, DENNYSVILLE, DERBY, DETROIT, DEXTER, DIAMOND COVE, DIAMOND IS, DIAMOND ISLAND, DIXFIELD, DIXMONT, DOVER FOXCROFT, DOVR FOXCROFT, DRESDEN, DREW PLT, DRYDEN, DURHAM, DVR FOXCROFT, DYER BROOK, E BLUE HILL, E LIVERMORE, E MILLINOCKET, E MOXIE TWP, E PARSONFIELD, E STONEHAM, E VASSALBORO, E WATERBORO, EAGLE LAKE, EAST ANDOVER, EAST BALDWIN, EAST BLUE HILL, EAST BOOTHBAY, EAST DIXFIELD, EAST HOLDEN, EAST LIVERMORE, EAST MACHIAS, EAST MILLINOCKET, EAST MOXIE TWP, EAST NEWPORT, EAST ORLAND, EAST PARSONSFIELD, EAST POLAND, EAST VASSALBORO, EAST WATERBORO, EAST WILTON, EAST WINTHROP, EASTBROOK, EASTON, EASTPORT, EBEEMEE TWP, EDDINGTON, EDGECOMB, EDINBURG, EDMUNDS TWP, ELIOT, ELIOTSVLE TWP, ELLIOTTSVILLE TWP, ELLSWORTH, EMBDEN, ENFIELD, ESTCOURT STA, ESTCOURT STATION, ETNA, EUSTIS, EXETER, FAIRFIELD, FARMINGDALE, FARMINGTN FLS, FARMINGTON, FARMINGTON FALLS, FAYETTE, FLETCHERS LANDING TWP, FLETCHERS LDG, FOREST CITY TWP, FOREST TWP, FORT FAIRFIELD, FORT KENT, FORT KENT MILLS, FRANKFORT, FRANKLIN, FREEDOM, FREEMAN TWP, FREEPORT, FRENCHBORO, FRENCHTOWN TWP, FRENCHTWN TWP, FRENCHVILLE, FRIENDSHIP, FRST CITY TWP, FRYE ISLAND, FRYEBURG, FT FAIRFIELD, FT KENT MLS, GARDINER, GARFIELD PLT, GARLAND, GEORGETOWN, GILEAD, GLEN COVE, GLENBURN, GLENWOOD PLT, GOULDSBORO, GRAND ISLE, GRAND LAKE STREAM, GRAND LK STRM, GRAY, GREAT DIAMOND ISLAND, GREAT POND, GREENBUSH, GREENE, GREENFIELD TWP, GREENFLD TWP, GREENVILLE, GREENVILLE JUNCTION, GREENVLLE JCT, GREENWOOD, GRINDSTONE, GRINDSTONE TWP, GRT DIA IS, GUILFORD, HALLOWELL, HAMLIN, HAMMOND, HAMPDEN, HANCOCK, HANOVER, HARBORSIDE, HARMONY, HARPSWELL, HARRINGTON, HARRISON, HARTFORD, HARTLAND, HAYNESVILLE, HEBRON, HERMON, HERSEY, HERSEYTOWN TWP, HIGHLAND PLT, HINCKLEY, HIRAM, HODGDON, HOLDEN, HOPE, HOULTON, HOWLAND, HRSYTOWN TWP, HUDSON, HULLS COVE, INDIAN ISLAND, INDIAN STREAM, INDIAN STREAM TWP, INDIAN TWP, INDUSTRY, IS OF SPRINGS, ISLAND FALLS, ISLE AU HAUT, ISLE OF SPRINGS, ISLESBORO, ISLESFORD, JACKMAN, JACKSON, JAY, JEFFERSON, JHNSN MTN TWP, JOHNSON MOUNTAIN TWP, JONESBORO, JONESPORT, KENDUSKEAG, KENTS HILL, KEZAR FALLS, KINGFIELD, KINGMAN, KINGMAN TWP, KINGSBURY PLT, KITTERY, KITTERY POINT, KNOX, L L BEAN CO, LAGRANGE, LAKE VIEW PLT, LAKEVILLE, LAMBERT LAKE, LAMOINE, LANG TWP, LEE, LEEDS, LEVANT, LEWISTON, LEXINGTON TWP, LIBERTY, LILLE, LILY BAY TWP, LIMESTONE, LINCOLN, LINCOLN CENTER, LINCOLN CNTR, LINCOLNVILLE, LINCOLNVILLE CENTER, LINCOLNVL CTR, LINNEUS, LISBON, LISBON FALLS, LITCHFIELD, LITTLE DEER ISLE, LITTLE DIAMOND ISLAND, LITTLETON, LIVERMORE, LIVERMORE FALLS, LIVERMORE FLS, LONG POND TWP, LORING CM CTR, LOVELL, LOWELL, LTL DEER IS, LTLE DIA IS, LUBEC, LUDLOW, MAC MAHAN, MACHIAS, MACHIASPORT, MACWAHOC PLT, MADAWASKA, MADISON, MADRID TWP, MANCHESTER, MANSET, MAPLETON, MARIAVILLE, MARION TWP, MARS HILL, MARSHFIELD, MASARDIS, MASON TWP, MATINICUS, MATTAMISC TWP, MATTAMISCONTIS TWP, MATTAWAMKEAG, MAXFIELD, MAYFIELD TWP, MECHANIC FALLS, MECHANIC FLS, MEDDYBEMPS, MEDFORD, MEDOMAK, MEDWAY, MERCER, MERE POINT, MEREPOINT, MERRILL, MEXICO, MILBRIDGE, MILFORD, MILLINOCKET, MILO, MILTON TWP, MINOT, MINTURN, MOLUNKUS TWP, MONHEGAN, MONMOUTH, MONROE, MONSON, MONTICELLO, MONTVILLE, MOODY, MOOSE RIVER, MORO PLT, MORRILL, MOSCOW, MOUNT CHASE, MOUNT DESERT, MOUNT VERNON, MOXIE GORE, MOXIE GORE TWP, N BRIDGTON, N FRYEBURG, N MONMOUTH, N NEW PORTLAND, N NEW PORTLND, N SULLIVAN, N VASSALBORO, N WATERBORO, N WATERFORD, N YARMOUTH, NAPLES, NASHVILLE PLT, NEW CANADA, NEW GLOUCESTER, NEW GLOUCESTR, NEW HARBOR, NEW LIMERICK, NEW PORTLAND, NEW SHARON, NEW SWEDEN, NEW VINEYARD, NEWAGEN, NEWBURGH, NEWCASTLE, NEWPORT, NEWRY, NOBLEBORO, NORRIDGEWOCK, NORTH ANSON, NORTH BRIDGTON, NORTH FRYEBURG, NORTH HAVEN, NORTH JAY, NORTH MONMOUTH, NORTH NEW PORTLAND, NORTH SULLIVAN, NORTH TURNER, NORTH VASSALBORO, NORTH WATERBORO, NORTH WATERFORD, NORTH YARMOUTH, NORTHEAST HARBOR, NORTHEAST HBR, NORTHFIELD, NORTHPORT, NORWAY, OAKFIELD, OAKLAND, OCEAN PARK, OLAMON, OLD TOWN, OQUOSSOC, ORIENT, ORLAND, ORNEVILLE TWP, ORONO, ORRINGTON, ORRS ISLAND, OSBORN, OTIS, OTISFIELD, OTTER CREEK, OWLS HEAD, OXBOW, OXFORD, PALERMO, PALMYRA, PARIS, PARKMAN, PARLIN PD TWP, PARLIN POND TWP, PARSONSFIELD, PASSADUMKEAG, PATTEN, PEAKS ISLAND, PEJEPSCOT, PEMAQUID, PEMBROKE, PENOBSCOT, PERHAM, PERKINS TWP, PERRY, PERU, PHILLIPS, PHIPPSBURG, PIERCE POND, PIERCE POND TWP, PINE POINT, PITTSFIELD, PITTSTN ACDMY, PITTSTON, PITTSTON ACADEMY GRANT TWP, PLEASANT POINT, PLEASANT PT, PLEASANT RIDGE PLT, PLSNT RDG PLT, PLYMOUTH, PLYMOUTH TWP, POLAND, POLAND SPRING, POND COVE, PORT CLYDE, PORTAGE, PORTAGE LAKE, PORTER, PORTLAND, PRENTISS TWP, PRESQUE ISLE, PRINCETON, PROSPECT, PROSPECT HARBOR, PROSPECT HBR, QUIMBY, RANDOLPH, RANGELEY, RAYMOND, READFIELD, REED PLT, RICHMOND, RIPLEY, ROBBINSTON, ROCKLAND, ROCKPORT, ROCKWOOD, ROME, ROQUE BLUFFS, ROUND POND, ROXBURY, RUMFORD, RUMFORD CENTER, RUMFORD CTR, RUMFORD POINT, S FREEPORT, S GARDINER, S GOULDSBORO, S HARPSWELL, S THOMASTON, SABATTUS, SAINT AGATHA, SAINT ALBANS, SAINT DAVID, SAINT FRANCIS, SAINT GEORGE, SALEM TWP, SALSBURY COVE, SANDY BAY TWP, SANDY POINT, SANDY RIVER PLT, SANDY RVR PLT, SANFORD, SANGERVILLE, SARGENTVILLE, SCARBOROUGH, SEAL COVE, SEAL HARBOR, SEARSMONT, SEARSPORT, SEBAGO, SEBAGO LAKE, SEBASCO ESTATES, SEBASCO ESTS, SEBEC, SEBOEIS PLT, SEBOOMOOK TWP, SEDGWICK, SHAWMUT, SHERIDAN, SHERMAN, SHERMAN MILLS, SHERMAN STA, SHERMAN STATION, SHIRLEY MILLS, SIDNEY, SILVER RIDGE, SILVER RIDGE TWP, SINCLAIR, SKOWHEGAN, SMALL POINT, SMITHFIELD, SMYRNA MILLS, SOLDIERTOWN, SOLDIERTOWN TWP, SOLON, SOMERVILLE, SORRENTO, SOUTH BRISTOL, SOUTH CASCO, SOUTH CHINA, SOUTH FREEPORT, SOUTH GARDINER, SOUTH GOULDSBORO, SOUTH HARPSWELL, SOUTH PARIS, SOUTH THOMASTON, SOUTH WATERFORD, SOUTH WINDHAM, SOUTHPORT, SOUTHWEST HARBOR, SOUTHWEST HBR, SPRINGFIELD, SPRINGVALE, SPRUCE HEAD, SQUIRREL IS, SQUIRREL ISLAND, ST JOHN PLT, STACYVILLE, STANDISH, STARKS, STEEP FALLS, STETSON, STEUBEN, STILLWATER, STOCKHOLM, STOCKTON SPGS, STOCKTON SPRINGS, STONEHAM, STONINGTON, STOW, STRATTON, STRONG, SULLIVAN, SUMNER, SUNSET, SURRY, SWANS ISLAND, SWANVILLE, SWEDEN, TALMADGE, TEMPLE, TENANTS HARBOR, TENANTS HBR, THE FORKS PLT, THOMASTON, THORNDIKE, TOMHEGAN TWP, TOPSFIELD, TOPSHAM, TRENTON, TRESCOTT TWP, TREVETT, TROY, TURNER, TURNER CENTER, UNION, UNITY, UPPER FRENCHVILLE, UPPER FRNCHVL, UPTON, VAN BUREN, VANCEBORO, VASSALBORO, VEAZIE, VERONA ISLAND, VIENNA, VINALHAVEN, W BOOTHBAY HA, W BOOTHBAY HARBOR, W BOOTHBY HBR, W BOWDOIN, W FARMINGTON, W KENNEBUNK, W SCARBOROUGH, WADE, WAITE, WALDO, WALDOBORO, WALES, WALLAGRASS, WALPOLE, WALTHAM, WARREN, WASHBURN, WASHINGTON, WATERBORO, WATERFORD, WATERVILLE, WAYNE, WEBSTER PLT, WEEKS MILLS, WELD, WELLINGTON, WESLEY, WEST BALDWIN, WEST BATH, WEST BETHEL, WEST BOOTHBAY HARBOR, WEST ENFIELD, WEST FARMINGTON, WEST FORKS, WEST GARDINER, WEST KENNEBUNK, WEST MINOT, WEST NEWFIELD, WEST PARIS, WEST ROCKPORT, WEST SCARBOROUGH, WEST TREMONT, WESTBROOK, WESTFIELD, WESTMANLAND, WESTON, WESTPORT IS, WESTPORT ISLAND, WHITEFIELD, WHITING, WHITNEYVILLE, WILEYS CORNER, WILIAMSBG TWP, WILLIAMSBURG TWP, WILLIMANTIC, WILTON, WINDHAM, WINDSOR, WINN, WINSLOW, WINTER HARBOR, WINTERPORT, WINTERVILLE, WINTERVILLE PLT, WINTHROP, WISCASSET, WNTERVLLE PLT, WOODLAND, WOODLAND WASHINGTON COUNTY, WOODVILLE, WOOLWICH, WYTOPITLOCK & YARMOUTH, ME.
Alternate Business Names
M3 Integrators, Inc.
Industry Tips
Finding a Reliable Home Security System - 5 Tips - Video
X
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations

This survey does not collect personally identifiable information.