Business ProfileforBerklee College of Music, Inc.

I paid in full for an online class on January 9, 2023 (The installments were paid to Berklee Online Nov 2022 $500., December 2022 $500., and $240. Was my last payment on January 9th, when the class opened up to me).I have just been dying diagnosed with type a flu from my doctors and I am in a lot of pain and I wanted to cancel the class and receive a full refund but they will only refund me 50%. I find this outrageous when I was only in the class for one day. I am someone on disability, with a very limited income, and I need the money back for food and necessities. My chest pain is so severe from the coughing and illness that I am really not able to do this class and I overestimated my enthusiasm to out will my pain/illness in this situation. I havent been able to eat regularly since January 2 and Ive been in bed the entire time.I was very excited for the class, but I found out the online form that is not what I wanted in a guitar class. I believe I need in person, instruction, and participating in a band to improve my skills. I have read online that Berklee Onlines policy is that they only refund 50% but thats really outrageous when Ive only been in the class for one day. I can understand them keeping the registration fee and other associated fees but not 50% - thats ridiculous!!!