BBB Logo

Better Business Bureau ®
Start With Trust®
In Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are You the Business Owner of Wooster Roofing?

If yes, click here to login.

Are you...?
Download

BBB Accredited Business since

Wooster Roofing

Additional Locations

Phone: (978) 251-7181 Fax: (978) 251-0159 View Additional Phone Numbers 525 Woburn Street, Tewksbury, MA 01876 http://wooster-roofing.com

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Wooster Roofing installs all types of roofs and performs all roof related services for homes, apartments, condominiums, and commercial buildings. The Business also repairs roof leaks and storm damaged roofs. The business states call early for the same day quotes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wooster Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Wooster Roofing include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Wooster Roofing
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

top
BBB file opened: September 30, 1988 Business started: 09/01/1984 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Room 2133, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
eopsinfo@state.ma.us
The license number is CS-054268.

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Suite 5170, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8700
Fax Number: (617) 973-8799
consumer@state.ma.us
The license number is 100712.

Type of Entity

Sole Proprietorship

Business Management
Mr. Charles Wooster, Owner
Contact Information
Principal: Mr. Charles Wooster, Owner
Number of Employees

10

Business Category

ROOFING CONTRACTORS CONTRACTORS - GUTTERS WATERPROOFING CONTRACTORS VENTILATING CONTRACTORS SNOW REMOVAL SERVICE SNOW REMOVAL SERVICE - ROOF SLATE SKYLIGHTS SIDING CONTRACTORS SHINGLES RUBBER PRODUCTS ROOFING SERVICE CONSULTANTS ROOFING MATERIALS ROOFING EQUIPMENT & SUPPLIES ROOFING CONTRACTORS - COMMERCIAL ROOF STRUCTURES ROOF DECKS ROOF CLEANING & STAIN REMOVAL REMODELING & RENOVATION CONTRACTORS PAINTING CONTRACTORS HOME IMPROVEMENTS GUTTERS & DOWNSPOUTS GUTTER CLEANING CHIMNEY BUILDERS & REPAIRERS CARPENTERS Roofing Contractors (NAICS: 238160)

Products & Services

Wooster Roofing sells the following brand(s): Airvent, Carlisle, Certainteed, GAF, Grace, Velux

Wooster Roofing offers the following product(s): Chimney Caps, Gutters , Ice and Water Sheilds, Rubber, Shingles, Skylights, Slate, Snowguard, Ventialtion

Method(s) of Payment
Cash
Checks
Visa
MasterCard
American Express
Discover
Refund and Exchange Policy
The business states All New Roof Are Guaranteed For Ten Years And All Roof Repairs Are Guaranteed For One Year
Service Area
Wooster Roofing provides their services in MASSACHUSETTS.Wooster Roofing provides their services in AMHERST, BRENTWOOD, DERRY, DUBLIN, EPPING, EXETER, FITZWILLIAM, GOFFSTOWN, GREENVILLE, HAMPTON, HOOKSETT, KEENE, KENSINGTON, KINGSTON, LONDONDERRY, MANCHESTER, MARLBOROUGH, MASON, MERRIMACK, MILFORD, NASHUA, NORTH SWANZEY, PETERBOROUGH, RAYMOND, RICHMOND, ROXBURY, SALEM, SHARON, SURRY, WILTON & WINCHESTER, NH.
Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Carpenter Hiring a Contractor Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Hiring a Snow Removal Contractor Hiring a Waterproofing Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors
X
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

Discount CouponsX

Discount Coupons for Wooster Roofing



Expires 12/31/2014
X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations