Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Tunnera & Sons Roofing & Home Improvements

Phone: (508) 624-9956 View Additional Phone Numbers 23 Barnes Circle, Marlborough, MA 01752 http://www.trustthisbiz.com/tunnera_sonsroofing_homeimprovements



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Tunnera & Sons Roofing & Home Improvements is a residential and commercial general contractor specializing in home improvements, roofing installs/repairs, siding & exteriors, gutters, windows & door installation/repair, drywall, demolition, carpentry, cabinets, patios & decks, all season porches, flooring, interior/exterior painting, and handyman repairs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tunnera & Sons Roofing & Home Improvements meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tunnera & Sons Roofing & Home Improvements include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Tunnera & Sons Roofing & Home Improvements
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: May 27, 2011 Business started: 05/01/2005 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 133492.

Type of Entity

Sole Proprietorship

Business Management
Mr. Paul Tunnera, Owner Mr. Grant Everett, Foreman Ms. Carol Maclellan, Business Manager
Contact Information
Principal: Mr. Paul Tunnera, Owner
Number of Employees

6

Business Category

ROOFING CONTRACTORS WINDOWS-REPLACEMENT WINDOWS VINYL SIDING STORM WINDOWS & DOORS SIDING CONTRACTORS ROOFING CONTRACTORS - COMMERCIAL PATIO, PORCH & DECK ENCLOSURES PATIO BUILDER PAINTING CONTRACTORS HOME IMPROVEMENTS HANDYMAN SERVICES GUTTERS & DOWNSPOUTS DORMER CONSTRUCTION DOORS DOORS - INSTALLATION DEMOLITION CONTRACTORS CONTRACTORS- FLOORING CARPENTERS CABINETS Roofing Contractors (NAICS: 238160)

Products & Services

Tunnera & Sons Roofing & Home Improvements sells the following brand(s): CertainTeed, GAF, Owens Corning

Hours of Operation
M: 7:00 AM - 5:30 PM
T: 7:00 AM - 5:30 PM
W: 7:00 AM - 5:30 PM
Th: 7:00 AM - 5:30 PM
F: 7:00 AM - 5:30 PM
S: 7:00 AM - 2:00 PM
Service Area
Tunnera & Sons Roofing & Home Improvements provides their services in DEDHAM, FRAMINGHAM, GLOUCESTER, HUDSON, SOUTHBOROUGH, WEST BOYLSTON, WESTBOROUGH & WESTFORD, MA.
Alternate Business Names
Tunnera and Sons
Industry Tips
27 Questions For Home Owners Cabinet Makers Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Carpenter Hiring a Contractor Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows

Customer Review Rating plus BBB Rating Summary

Tunnera & Sons Roofing & Home Improvements has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.