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BBB Business Review

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BBB Accredited Business since

North Shore Roofing

Phone: (978) 977-3816 281 Andover Street, Danvers, MA 01923 http://www.northshore-roofing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

North Shore Roofing specializes in residential and commercial roofing projects. The business services include roofing services, specialty roofs, gutters & downspouts, and gutter cleaning.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that North Shore Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for North Shore Roofing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on North Shore Roofing
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 21, 2000 Business started: 01/01/1995 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.mass.gov/eopss/
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is 128691.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.mass.gov/eopss/
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is CSSL-099622.

Type of Entity

Sole Proprietorship

Business Management
Mrs. April Miller, Office Manager Mr. Peter Miller, Owner
Contact Information
Principal: Mrs. April Miller, Office Manager
Principal: Mr. Peter Miller, Owner
Number of Employees

4

Business Category

ROOFING CONTRACTORS ROOFING CONTRACTORS - COMMERCIAL ROOF STRUCTURES HOME IMPROVEMENTS GUTTER CLEANING CONTRACTOR - ROOFING SPRAY FOAM INSULATION CONTRACTOR - METAL ROOFING CONTRACTOR - FLAT ROOF COMMERCIAL ROOFING CHIMNEY BUILDERS & REPAIRERS GUTTERS & DOWNSPOUTS SKYLIGHTS ROOFING SERVICE CONSULTANTS ROOFING MATERIALS Roofing Contractors (NAICS: 238160)

Products & Services

North Shore Roofing offers the following product(s): Asphalt Roofs, Chimney Repair, Flat and Specialty Roofs, Gutter & Downspout Repair , Gutters & Downspouts, Residential and Commercial Roofing Contractor , Roof (including slate roofs) Repair, Rubber Roofs, Skylights, Venting

Refund and Exchange Policy
The Business states a 5 year warranty on workmanship on asphalt shingle roofs; a 10 year warranty on workmanship on rubber roofs; and a 1-3 year warranty (varies) on workmanship on repairs.
Service Area
North Shore Roofing provides their services in ESSEX County MA, MIDDLESEX County MA, SUFFOLK County MA.
Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors

Customer Review Rating plus BBB Rating Summary

North Shore Roofing has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.