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Marshall Home Pros

Phone: (207) 604-8459 11 Olympia Avenue, Old Orchard Beach, ME 04064 http://www.marshallhomepros.com

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Description

Marshalls Home Pros does all aspects of Home Improvement.  Their services include, but are not limited to,Roofing, painting, kitchen and bathroom remodeling, tiling, insulation, water damage restoration, drywall repair, the installation of floors, dry walls, windows and doors, etc.  They also provide lawn and yard care, stone walkways, exterior painting, seal coating, patios, tree removal and pruning, siding, trim work as well as metal and crown trim installation, and fencing. The business also offers property management.

BBB Accreditation

On 12/17/2013 the business's accreditation from BBB was revoked.

The revocation was due to violation of BBB Accreditation Standards:

6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Marshall Home Pros include:

  • 1 complaint filed against business that was not resolved
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Factors that raised the rating for Marshall Home Pros include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Marshall Home Pros
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

top
BBB file opened: May 22, 2012 Business started: 05/01/2006 in ME
Type of Entity

Sole Proprietorship

Business Management
Mr. Devin Marshall, Owner
Contact Information
Principal: Mr. Devin Marshall, Owner
Number of Employees

1

Business Category

ROOFING CONTRACTORS SIDING CONTRACTORS WINDOWS-INSTALLATION & SALES WATERPROOFING CONTRACTORS WATER DAMAGE RESTORATION TREE SERVICE TILE-CERAMIC-CONTRACTORS & DEALERS SNOW REMOVAL SERVICE SEAL COATING REMODELING SERVICES REMODELING & RENOVATION CONTRACTORS PROPERTY MAINTENANCE & SUPERVISING PAINTING CONTRACTORS LAWN & TREE CARE KITCHEN REMODELING HANDYMAN SERVICES FLOOR REMOVAL FLOOR COVERINGS & INSTALLATION FENCE DRYWALL CONTRACTORS EQUIPMENT & SUPPLIES DRIVEWAY-COATINGS-PROTECTIVE BATHROOM REMODELING APPLIANCES - INSTALLATION HOME IMPROVEMENTS All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Marshall Home Pros sells the following brand(s): A.B.C., Alcoa , APEX, Certainteed, Deck Armor, Everlast , GAF, Grace Tri-Flex, IKO

Marshall Home Pros offers the following product(s): Bathrooms, Decks, Doors, Flooring, Gutters, Hardscapes, Kitchens, Painting, Roofing , Siding, windows

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 10:00 AM - 4:00 PM
Method(s) of Payment
Cash
Check
Money order
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states no refunds. All sales are final.







Alternate Business Names
Marshall Home Pros, Home Improvement & Tree Services
Industry Tips
27 Questions For Home Owners Driveway Paving Tips Fence Handyman Services Hiring a Contractor Hiring a Landscaper Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Hiring a Snow Removal Contractor Hiring a Waterproofing Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Property Management Read Before You Sign Remodeling & Renovation Contractors Tree Service Tree Service - 5 Tips - Video Windows
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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