BBB Accredited Business since
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Point Sebago Resort provides campground facilities including: 750 total sites; 200 site trailer rentals, 100 campsites, 140 seasonal sites and 310 ownership cottages and homes. They also offer a marina restaurant and catering facilities and 18 hole championship golf course. The company was established in 1970 and incorporated in Maine in 1980. The company employs 40 year round people and 350 people seasonally. Mr. Donald Toms is the President and General Manager . Any questions or problems should be directed to the attention of Mr. Donald Toms. The company states that Reservations may be cancelled 45 days or more, in writing, before your scheduled arrival for a deposit refund (less a $25.00 service charge). No refunds will be made with less than 45 days notice, or for early departure, regardless of circumstance. Full deposit is forfeited for a no-show, or if requested to leave by the Management. No equipment set up is allowed after 11:00 pm.
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A BBB Accredited Business since
BBB has determined that Point Sebago Resort meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Point Sebago Resort include:
- Length of time business has been operating
- No complaints filed with BBB
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Customer Complaints Summary
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Type of Entity
Business ManagementMr. Donald H. Toms, President
Number of Employees
RESORTS ENTERTAINMENT BUREAUS CANOES & KAYAKS CAMPS-DAY CAMPGROUNDS REST HOMES Hotels (except Casino Hotels) and Motels (NAICS: 721110)
Method(s) of PaymentVisa