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Pier 7 Condominiums

Phone: (508) 398-7777 Fax: (508) 398-8814 711 Main Street, South Yarmouth, MA 02664

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Pier 7 Condominium offers condominium interval ownership. The company states they provide clients with a tour of the resort and offers the opportunity to own an interval condominium. Consumers who tour the resort are given a voucher for airline tickets. These tickets have certain terms and conditions. The prize of the airline ticket voucher are offered to consumers who agree to book accommodations through the ticketing agency, starting at a cost of $55 per night. In order to quality for the prizes the consumer must be gainfully employed; if married, the consumer must tour with spouse and must have a combine income of at least $30,000 per year; and in order to check in they must show a major card or a checkbook.

The company was established and incorporated in 1992 in Massachusetts.

Mr. Robert J. Ostellino is the Owner of the firm, Mr. Robert A. Ostellino is the Vice President and Mr. Joseph M. Ostellino is the Sales and Marketing Director. Any problems or questions should be directed to the attention of Mr. Joseph M. Ostellino.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pier 7 Condominiums
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 22, 2005 Business started: 01/01/1992 in MA Business incorporated 01/01/1992 in MA
Business Management
Mr. Robert J. Ostellino, President
Contact Information
Principal: Mr. Robert J. Ostellino, President
Number of Employees


Business Category

RESORTS Skiing Facilities (NAICS: 713920)

Additional Information

The firm sent the BBB a brochure published by Vacation Ventures, Inc., describing the terms and conditions of this offer. Offered vacation locations include Florida, Bahamas, Hawaii and Mexico. According to the brochure, the offer is valid for 2 people, at least one must be 21 years or older to receive a total of 4 roundtrip airline tickets (2 per vacation, 2 vacations allowed from virtually any airport in the Continental U.S.) The user must stay in one or more of the hotels listed within each destination choice and pay the price as stated. All room locations are at the hotel’s discretion. All travel must be completed by the expiration date. The offer does not include ground transportation and meals, insurance, passport fees, baggage handling, tips, hotel tax, airport departure tax, hotel service charge, fuel surcharge, host or hostess, laundry, telephone calls, optional excursions or any item of purely personal nature. A $25.00 handling fee per vacation will be added to your tax and charges.

Industry Tips
Travel Agencies
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.