BBB Business Review
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InnSeason Resorts offers resort facilities in Massachusetts, New Hampshire, and Maine. Some resorts are sold/operated as timeshares; others are sold through a club system allowing owners access and privileges at several resorts; some are operated as standard hotels. The company policy states that a full refund is offered on rooms if the cancellation is one week in advance. Otherwise, a one night cancellation fee applies. Regarding timeshares: A full refund is offered if within regulatory recession period. (A 10-day rescession period is observed in all states).
This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for InnSeason Resorts include:
- 12 complaints filed against business
Factors that raised the rating for InnSeason Resorts include:
- Length of time business has been operating.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. William E. Curran, C.E.O.
Number of Employees
Alternate Business NamesInnSeason Vacation Club R&B Development, LLC The Southern Peaks Companies
Additional Tradenames, Addresses & Phone Numbers
InnSeason Resorts Corporate Offices 508-957-1800
InnSeason Vacation Club Reservations 888-333-1535
InnSeason Vacation Club Dues 888-333-6757
InnSeason Vacation Network 800-582-6100
Interval International InnSeason Desk 866-522-1466
Loan Payment Information 888-491-5748
Maintenance Fee Information 888-333-6757
Mortgage Payment Information 800-426-2184
New Owner Services 888-333-1535
Owner Services 800-582-6100