BBB Business Review

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This business is not BBB accredited.

InnSeason Resorts

Additional Locations

Phone: (800) 228-2968 212 Mid Tech Dr, West Yarmouth, MA 02673

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InnSeason Resorts specializes in resort facilities in Massachusetts, New Hampshire, and Maine. The business offers timeshare ownership , a timeshare club system that includes several resort locations and standard hotels. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for InnSeason Resorts include:

  • 6 complaint(s) filed against business

Factors that raised the rating for InnSeason Resorts include:

  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

5 Customer Reviews on InnSeason Resorts
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: April 24, 2006 Business started: 01/01/2004 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. William E. Curran, C.E.O.
Contact Information
Principal: Mr. William E. Curran, C.E.O.
Number of Employees


Business Category

RESORTS Skiing Facilities (NAICS: 713920)

Alternate Business Names
InnSeason Vacation Club R&B Development, LLC The Southern Peaks Companies
Additional Tradenames, Addresses & Phone Numbers

InnSeason Resorts Corporate Offices 508-957-1800

InnSeason Vacation Club Reservations 888-333-1535

InnSeason Vacation Club Dues 888-333-6757

InnSeason Vacation Network 800-582-6100

Interval International InnSeason Desk 866-522-1466

Loan Payment Information 888-491-5748

Maintenance Fee Information 888-333-6757

Mortgage Payment Information 800-426-2184

New Owner Services 888-333-1535

Owner Services 800-582-6100

Reservations 866-873-2766

Industry Tips
Travel Agencies

Customer Review Rating plus BBB Rating Summary

InnSeason Resorts has received 3.5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.