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Description

Pete's RV has been in the business of keeping New England families enjoying the great outdoors since 1952. Our destination dealership offers a wide selection of Fifth Wheel Trailers. Pete's RV takes great pride in giving our customers an exceptional buyer experience and service after the sale!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pete's RV Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Pete's RV Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

23 Customer Reviews on Pete's RV Center
Customer Experience Total Customer Reviews
Positive Experience 15
Neutral Experience 1
Negative Experience 7
Total Customer Reviews 23

Additional Information

BBB file opened: September 02, 2004 Business started: 01/01/1952 in VT Business incorporated 11/15/1983 in VT
Type of Entity

Corporation

Business Management
Mr. Scott Borden, Treasurer Mr. Terry Shepard, President
Contact Information
Principal: Mr. Scott Borden, Treasurer
Customer Contact: Mr. Terry Shepard, President
Number of Employees

40

Business Category

RECREATIONAL VEHICLES-DEALERS RECREATIONAL VEHICLES EQUIPMENT PARTS & SUPPLIES RECREATIONAL VEHICLES-REPAIRNG & SERVICE Motor Vehicle Supplies and New Parts Merchant Wholesalers (NAICS: 423120)

Products & Services

Pete's RV Center sells the following brand(s): Alante, Bay Hill, Big Horn, Bullet, Bullet Premier, Carbon, Cherokee, Clipper, Coleman, Cougar, Cougar High Country, Cougar Xlite, Cyclone, Eagle, Fuzion, Gateway, Grey Wolf, Greyhawk, Hampton, Jay Flight, Montana, Montana High Country, Mountaineer, North Point, Oakmont, Outback, Outback Sydney, Outback Terrain, Passport, Passport Elite, Passport Express, Prowler, Raptor, Residence, ReZerve, Silverado, Springdale, Sprinter, Sprinter Copper Canyon, Summerland, Sundance, Sundance XLT, Sunset Trail Reserve , Sunset Trail Superlite, Vantage, Vengenace, Wildwood, Wildwood X-lite, X-Lite

Pete's RV Center offers the following product(s): Adco , Awnings , Best, Bighorn, Bullet, Camco, Cleaners , Covers , Cyclone, Equal-i-zer , Fireside, Generators, Hampton, Hitches , Leveling Jacks , Marshmallow Skewers , Outback Terrain, Passport Elite, Patio Mats, Reese , Residence, RV's, Sanitation and Water Treatments , Silverado, String Lights , Sundance , Sunset Trail, Vengeance

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 4:00 PM
Su: Closed
Method(s) of Payment
Cash
Visa
MasterCard
Discover
American Express
Alternate Business Names
Mactaw, Inc. Pete's RV Center Indiana
Industry Tips
Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Pete's RV Center has received 4.57 out of 5 stars based on 23 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.