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Eastern Massachusetts, Maine, Rhode Island and Vermont

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Pete's RV Center is a recreational vehicle dealer located in South Burlington, VT. An RV sales and service provider since 1952, Pete's RV Center is an exclusive Keystone RV Company dealer.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pete's RV Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Pete's RV Center include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

18 Customer Reviews on Pete's RV Center
Customer Experience Total Customer Reviews
Positive Experience 16
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 18

Additional Information

BBB file opened: September 02, 2004 Business started: 01/01/1952 in VT Business incorporated: 11/15/1983 in VT
Type of Entity


Business Management
Mr. David A. McGinnis, Treasurer Mr. Larry Shepard, Vice President Mr. Terry Shepard, President
Contact Information
Principal: Mr. David A. McGinnis, Treasurer
Principal: Mr. Larry Shepard, Vice President
Principal: Mr. Terry Shepard, President
Number of Employees


Business Category


Products & Services

Pete's RV Center sells the following brand(s): Bay Hill, Big Horn, Bullet, Bullet Premier, Carbon, Clipper, Coleman, Cougar, Cougar High Country, Cougar Xlite, Cyclone, Fuzion, Gateway, Hampton, Montana, Montana High Country, Mountaineer, Outback, Outback Sydney, Outback Terrain, Passport, Passport Elite, Passport Express, Prowler, Raptor, Residence, ReZerve, Silverado, Springdale, Sprinter, Sprinter Copper Canyon, Summerland, Sundance, Sundance XLT, Sunset Trail Reserve , Sunset Trail Superlite, Vantage, Vengenace, Wildwood, Wildwood X-lite, X-Lite

Pete's RV Center offers the following product(s): Adco , Awnings , Best, Bighorn, Bullet, Camco, Cleaners , Covers , Cyclone, Equal-i-zer , Fireside, Generators, Hampton, Hitches , Leveling Jacks , Marshmallow Skewers , Outback Terrain, Passport Elite, Patio Mats, Reese , Residence, RV's, Sanitation and Water Treatments , Silverado, String Lights , Sundance , Sunset Trail, Vengeance

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 4:00 PM
Su: Closed
Method(s) of Payment
American Express
Alternate Business Names
Mactaw, Inc. Pete's RV Center Indiana
Industry Tips
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Customer Review Rating plus BBB Rating Summary

Pete's RV Center has received 4.87 out of 5 stars based on 18 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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