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BBB Accredited Business sinceAdditional Locations
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Lamacchia Realty offers buyers and sellers residential broker services.
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A BBB Accredited Business since
BBB has determined that Lamacchia Realty meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Lamacchia Realty include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||39|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
The number is 9510623.
Type of Entity
Business ManagementMr. Anthony Lamacchia, Broker/Owner Ms. Sarah Chaisson, Director of Operations
Number of Employees
REAL ESTATE REAL ESTATE SELLERS BROKER REAL ESTATE BUYERS BROKER Other Activities Related to Real Estate (NAICS: 531390)
Hours of Operation
|M||:||8:00 AM - 9:00 PM|
|T||:||8:00 AM - 9:00 PM|
|W||:||8:00 AM - 9:00 PM|
|Th||:||8:00 AM - 9:00 PM|
|F||:||8:00 AM - 5:00 PM|
|S||:||8:30 AM - 6:00 PM|
|Su||:||10:00 AM - 4:00 PM|
Service AreaLamacchia Realty provides their services in MASSACHUSETTS, NEW HAMPSHIRE.
Industry TipsBuying a Timeshare Real Estate Selling a Timeshare Selling a Timeshare - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
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Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
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BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
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Additional Phone Numbers
- (800) 924-6563(Phone)
- (508) 425-7372(Phone)
- (508) 681-7392(Phone)
- (508) 535-1165(Phone)
- (603) 791-4992(Phone)
- (401) 427-0523(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: My house went on the market with lamacchia Realty on 9/2015. In December I decided I was not happy with the way things were going with my realtor, ******* ******* because she was not communicating properly with me and was never on site when people came to view house. My house lacked the selling of my location because the realtor was never available. I had numerous conversations with her about my issues with her and decided that I wanted to end the contract which runs to February 28, 2016. I contacted her and asked her to cancel my contract and she agreed via email. My house was taken off the market and withdrawn in MLS instead of cancelled in MLS on 12/16/2015. I plan to have my house listed with another realtor in March of 2016 but because it has not been cancelled in MLS, I cannot work with another realtor to get things started until march 2016. I think this is inappropriate behavior to block me from dealing with other realtors until 2/2016 even though my house has been taken off the market. I was told that a form for my signature was in the mail to conclude the agreement but it has been a week and I have never received anything. If my house has been taken off the market a form does not conclude my agreement this is just being devious!
Desired Settlement: I would like to have my house listing cancelled in MLS.
Customer Reviews Summary