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BBB Business Review Reliability Report for
Boston Basement Technologies, Inc.

A BBB Accredited business since 12/19/2007

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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ID: 37896
Business Name:
Boston Basement Technologies, Inc.
Basement Technologies
Boston Basement Systems
Business Address: 239 North Cary Street
Brockton , MA 02302
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Original Business Start Date: 1/1/1982
Type of Entity: Corporation
Incorporated: 1994 in MA
Principal:
Lara Chicofsky, Operating Manager
Customer Service Contact:
Lara Chicofsky, Operating Manager
Number of Employees: 103
Phone Number:
(508) 584-4148
(800) 287-9364
Fax Number:
(508) 584-4429
Email Address:
info@basementtechnologies.com
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 12/19/2007
Type of Business:
PUMPS-SERVICE & REPAIR
WATERPROOFING CONTRACTORS
Website Address:

http://www.basementtechnologies.com

BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

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Business Management

Ms. Lara Chicofsky , Operating Manager
Ms. Marina Borisova , Controller
Mrs. Gale Silano , Executive Administrator

BBB Accreditation

This business has been a BBB Accredited Business since December 2007. This means it supports BBB's services to the public and meets our BBB accreditation standards.


What BBB Accreditation means to Boston Basement Technologies, Inc.

What BBB Accreditation Means

BBB Standards for Trust, are eight principles that summarize important elements of creating and maintaining trust in business. This business has affirmed to meet and abide by BBB Standards for Trust.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 15 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 15 complaint(s) closed in the last 36 months, 3 were closed in the last 12 months.

These complaints concerned:

3 regarding Guarantee or Warranty Issues
1 regarding Product Quality Issues
1 regarding Repair Issues
1 regarding Sales Practice Issues
9 regarding Service Issues

These complaints were closed as:

6 Administratively Closed
9 Resolved


 

Positive Customer Feedback

Positive Customer Feedback

 

Licensing

Licensing

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This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Products & Services

Boston Basement Technologies, Inc., formerly doing business as Boston Basement Systems, Inc. provides waterproofing contracting services. The company was incorporated in Massachusetts in 1994. The company's name was changed from Boston Basement Systems, Inc. to Boston Basement Technologies, Inc. in 2000. The company employs 100 people. Mr. James Pratt is the Owner of the company. Any questions or problems should be directed to the attention of Mr. Pratt. The company now does business as Basement Technologies, Inc.

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 37896

Report as of: 2/9/2010
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