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BBB Business Review

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BBB Accredited Business since

TrueLine Publishing, LLC

Phone: (207) 358-3315 Fax: (207) 699-4337 482 Congress St Ste 101, Portland, ME 04101 http://truelinepublishing.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

TrueLine Publishing is an international publishing firm that specializes in online and print B2B trade magazines. We make businesses and C-suite executives stand out among their peers by highlighting their innovative approaches to business and recognizing industry-related contributions. 

Our magazines, US Builders Review, US Business Executive, Canadian Business Executive and América Latina Business Executive, profile the most insightful executives from some of the largest companies worldwide – providing an accurate snapshot and insights into the best practices of their respective industries as they stand today.

Featured companies receive a custom digital and print brochure, as well as a spot in our industry-leading magazines. Published on our website and in print, our trade magazines are read by business leaders worldwide. Designed with special attention to SEO best practices, online versions can enhance your business’ reputation -- providing the edge you need to win your next job. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TrueLine Publishing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TrueLine Publishing, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

37 Customer Reviews on TrueLine Publishing, LLC
Customer Experience Total Customer Reviews
Positive Experience 37
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 37

Additional Information

BBB file opened: February 10, 2012 Business started: 01/01/2008 in MD Business started locally: 01/01/2008 Business incorporated 04/30/2010 in MD
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Marcia Giancola, Director of Public Relations and Marketing
Contact Information
Principal: Ms. Marcia Giancola, Director of Public Relations and Marketing
Number of Employees

49

Business Category

PUBLISHERS - MAGAZINE PUBLISHING CONSULTANTS Periodical Publishers (NAICS: 511120)

Products & Services

TrueLine Publishing, LLC sells the following brand(s): América Latina Business Executive, Canadian Business Executive, Toggle, US Builders Review, US Business Executive, Vanguard

Hours of Operation
M: 8:00 AM - 5:30 PM
T: 8:00 AM - 5:30 PM
W: 8:00 AM - 5:30 PM
Th: 8:00 AM - 5:30 PM
F: 8:00 AM - 5:30 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash
Personal Check
Business Check
Cashiers Check
Money Order
MasterCard
Visa
American Express
Service Area
TrueLine Publishing, LLC provides their services in ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING.
Canada and Australia

Customer Review Rating plus BBB Rating Summary

TrueLine Publishing, LLC has received 5 out of 5 stars based on 37 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.