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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
48HourPrint.com, is an online printing services company offering high quality printing and mailing services to businesses that value quality, speed and affordable prices. 48HourPrint.com’s extensive product offerings including business cards, postcards, brochures, banners, booklets, posters and much more that can be ordered online 24 hours a day, at 48HourPrint.com.
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A BBB Accredited Business since
BBB has determined that Advanced Media Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Advanced Media Corporation include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Ryan Hall, Manager of Customer Relations and Experience
Number of Employees
PRINTERS Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (NAICS: 423430)
Products & Services
Advanced Media Corporation offers the following product(s): Appointment Cards, Booklets, Bookmarks, Brochures, Buckslips, Business Cards, Calendars, Catalogs, CD Booklets, CD Covers, CD Tray Cards, CD Wallets, Custom Projects, Door Hangers, Envelopes, Flyers, Folded Cards, Hang Tags, Holiday Cards, Label , Letterhead, Magazines, Mailing Services, Menus, Newsletters, Nightclub Flyers, Notepads, Pocket Folders, Postcards, Posters, Rack Cards, Response Cards, Rip Cards, Rip Hangers, Sell Sheets, Stickers, Table Tents, Tickets, Vinyl Banners
Method(s) of PaymentMasterCard
Service AreaAdvanced Media Corporation provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARSHALL ISLANDS , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , NORTHERN MARIANA ISLANDS , OHIO , OKLAHOMA , OREGON , PALAU , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business Names48HourPrint.com
Industry TipsFinding a Reliable Printing Business - 5 Tips - Video Printers
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Complaint Trends - Last 3 Years
Customer Review Trends
|4/20/2012||Problems with Product/Service | Complaint Details Unavailable|
Problems with Product/Service
Read Complaint Details
Complaint: We are a small after school photography non-profit who works with under-served urban teenagers in *******. We used the 48HourPrint.com website to upload student photos and print over $700 worth of folded cards from black and white photos. The quality of printing was horrible, green in some and completely blown out in others. We contacted 48HourPrint to let them know that we were unsatisfied and ***** ***** gave us a series of excuses. He gave us several different answers for why the quality of the print job was so bad. ***** ***** asked me to send hard copies of each of the 5 folded cards back to him for further investigation, which I did. He did not investigate, nor did he ever respond to my phone calls, emails, and eventually a letter. I had my executive director call, and he would not take the call nor did he call back. We have asked to speak to a supervisor and none is ever available. No one will call us back when we leave messages. We were willing to work with 48HourPrint to reprint our folded cards. We cannot use any of the cards and want our money back so we can re-print the student work somewhere else.
Desired Settlement: Because the quality of work is so deplorable, we simply want our money back. The underprivileged teenagers we work with deserve better. Next time we will read reviews before doing any business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #*******.
BBB's Final Determination: Consumer accepted resolution offered by the business.