BBB Business Review

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This business is not BBB accredited.

New England Pro Cleaners LLC

Phone: (401) 270-5883 Fax: (866) 551-9181 203 Harrison Street, Providence, RI 02907 http://www.neprocleaners.com


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Description

New England Pro Cleaners LLC specializes in janitorial and construction cleaning for both residential and commercial clients.  The business services but are not limited to are post construction clean-ups, fall and spring clean ups, landscape maintenance, pruning, foreclosure clean outs and more.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New England Pro Cleaners LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on New England Pro Cleaners LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: August 24, 2011 Business started: 01/01/2005 in RI Business incorporated 03/29/2007 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.state.ri.us/contact/index.php
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The number is 31485.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Ingrid Salas, President/Owner
Contact Information
Principal: Ms. Ingrid Salas, President/Owner
Number of Employees

7

Business Category

POST-CONSTRUCTION CLEAN UP LANDSCAPING CLEAN-UP - SPRING & FALL FIRE & WATER DAMAGE RESTORATION HANDYMAN SERVICES POWER WASHING SERVICE WINDOWS REMODELING SERVICES CLEANING SERVICES - COMMERCIAL OFFICE COMMERCIAL ROOFING PAINTERS - COMMERCIAL OR RESIDENTIAL SIDING CLEANING DRYWALL TAPING AND TEXTURING Carpet and Upholstery Cleaning Services (NAICS: 561740)

Method(s) of Payment
Cash
Check
Refund and Exchange Policy
The Business States: Upon Owner reviewal refunds or service fee deductions will be made according to the services requested.
Service Area
New England Pro Cleaners LLC provides their services in MASSACHUSETTS, RHODE ISLAND.
Industry Tips
27 Questions For Home Owners Cleaning Services Handyman Services Hiring a Landscaper - 5 Tips - Video Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Siding Contractor Read Before You Sign Windows

Customer Review Rating plus BBB Rating Summary

New England Pro Cleaners LLC has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.