BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Peabody Supply Company, Inc.

Additional Locations

Phone: (978) 532-2200 Fax: (978) 532-1463 View Additional Phone Numbers 58R Pulaski Street, Peabody, MA 01960 View Additional Email Addresses http://peabodysupply.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The Peabody Supply Company, Inc. is a wholesale distributor of heating and plumbing supplies and has eight locations in Massachusetts and New Hampshire.  Its plumbing products include water heaters, valves, sewer supplies, tools, plumbing specialties, pipe hangers, insulation products, faucets, fixtures, bath accessories, well pumps, tanks, water filtration products, controls, shower doors, vanities , tops, glues, cement, etc.  The company also has heating products including, but not limited to, boilers, oil and gas burners, controls, heat and air conditioning equipment, hydronic and steam systems, and many more.  The business stocks almost everything you need at their eight locations and can special order any item.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Peabody Supply Company, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Peabody Supply Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Peabody Supply Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 30, 2012 Business started: 01/01/1947 in MA Business started locally: 01/01/1997 Business incorporated 11/01/1950 in MA
Type of Entity

Corporation

Business Management
Ms. Cheryl Cormier, Controller Mr. Christopher Velonis, President Mr. Domenic Messina, Chief Financial Officer Mr. James Velonis Jr., Safety Officer Mr. Nicholas Velonis, HR and IT Director
Contact Information
Principal: Ms. Cheryl Cormier, Controller
Principal: Mr. Christopher Velonis, President
Number of Employees

80

Business Category

PLUMBING FIXTURES, PARTS & SUPLS-RETAIL HEATING SPECIALTIES HEATING EQUIPMENT & SYSTEMS-WHOLESALE & MANUFACTURERS HEATING EQUIP. & SYSTEMS HEATING & AIR CONDITIONING - FILTERS BATHROOM EQUIPMENT & SUPPLIES PLUMBING FIXTURES, PARTS & SUPPLIES-WHOLESALE & MANUFACTURERS Plumbing Fixture Fitting and Trim Manufacturing (NAICS: 332913)

Products & Services

Peabody Supply Company, Inc. sells the following brand(s): American Water Heater, Basco doors, Bertch, Burnham, Elkay, Gerber, Grohe, Maax, Slantfin, Strasser, Super Stor, Taco, Triangle Tube, Vanico, Kohler Co.

Hours of Operation
M: 6:30 AM - 5:00 PM
T: 6:30 AM - 5:00 PM
W: 6:30 AM - 5:00 PM
Th: 6:30 AM - 5:00 PM
F: 6:30 AM - 5:00 PM
The hours listed above are for the wholesale showroom. The Saturday hours from Labor Day to Memorial Day are 7:30 to 12:00, and Memorial Day to
Labor Day, they are closed.
The hours at the different locations vary, so please check the website.
The Retail Showroom hours are Monday-Friday 9:00 AM- 5:00 PM, and Saturdays they are open 8:00AM to 12:00PM all year round.
Method(s) of Payment
Visa
MasterCard
American Express
Discover
Check 
Cash
Money Orders
Refund and Exchange Policy
The Business states: It depends on the manufacturer's warranty.  If it is defective, the company will replace it within their terms.
Service Area
Peabody Supply Company, Inc. provides their services in ALLENSTOWN, ALSTEAD, AMHERST, ANDOVER, ANTRIM, ATKINSON, AUBURN, BARRINGTON, BEDFORD, BENNINGTON, BOSCAWEN, BOW, BRADFORD, BRENTWOOD, BROOKLINE, CANDIA, CANTERBURY, CHESTER, CHESTERFIELD, CHICHESTER, CONCORD, CONTOOCOOK, CROYDON, DANBURY, DANVILLE, DEERFIELD, DEERING, DERRY, DOVER, DUBLIN, DUNBARTON, DURHAM, EAST KINGSTON, EPPING, EPSOM, EXETER, FARMINGTON, FITZWILLIAM, FRANCESTOWN, FRANKLIN, FREMONT, GILSUM, GOFFSTOWN, GREENFIELD, GREENLAND, GREENVILLE, HAMPSTEAD, HAMPTON, HAMPTON FALLS, HANCOCK, HARRISVILLE, HENNIKER, HILLSBORO, HILLSBOROUGH, HINSDALE, HOLLIS, HOOKSETT, HOPKINTON, HUDSON, JAFFREY, KEENE, KENSINGTON, KINGSTON, LANGDON, LEE, LITCHFIELD, LONDONDERRY, LOUDON, LYNDEBOROUGH, MADBURY, MANCHESTER, MARLBOROUGH, MARLOW, MASON, MERRIMACK, MIDDLETON, MILFORD, MILTON, MONT VERNON, MOUNT SUNAPEE, MUNSONVILLE, N STRATFORD, NASHUA, NELSON, NEW BOSTON, NEW CASTLE, NEW DURHAM, NEW IPSWICH, NEW LONDON, NEWBURY, NEWFIELDS, NEWINGTON, NEWMARKET, NEWPORT, NORTH HAMPTON, NORTH STRATFORD, NORTH SWANZEY, NORTHFIELD, NORTHWOOD, NOTTINGHAM, PELHAM, PEMBROKE, PENACOOK, PETERBOROUGH, PITTSFIELD, PLAISTOW, PORTSMOUTH, RAYMOND, RICHMOND, RINDGE, ROCHESTER, ROLLINSFORD, ROXBURY, RYE, SALEM, SALISBURY, SANDOWN, SEABROOK, SHARON, SOMERSWORTH, SOUTH HAMPTON, STODDARD, STRAFFORD, STRATFORD, STRATHAM, SUNCOOK, SURRY, SWANZEY, TEMPLE, TILTON, TROY, UNION, WALPOLE, WARNER, WEARE, WEBSTER, WESTMORELAND, WILMOT, WILTON, WINCHESTER, WINDHAM & WINDSOR, NH.Peabody Supply Company, Inc. provides their services in ABINGTON, ACCORD, ACTON, ACUSHNET, ALLSTON, AMESBURY, ANDOVER, AQUINNAH, ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, ASHBURNHAM, ASHBY, ASHLAND, ASSONET, ATHOL, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, AUBURN, AUBURNDALE, AVON, AYER, BABSON PARK, BALDWINVILLE, BARNSTABLE, BARRE, BASS RIVER, BEDFORD, BELLINGHAM, BELMONT, BERKLEY, BERLIN, BEVERLY, BILLERICA, BLACKSTONE, BOLTON, BOSTON, BOSTON CLG, BOSTON COLLEGE, BOURNE, BOXBORO, BOXBOROUGH, BOXFORD, BOYLSTON, BRADFORD, BRAINTREE, BRANT ROCK, BREWSTER, BRIDGEWATER, BRIGHTON, BROCKTON, BROOKFIELD, BROOKLINE, BROOKLINE VILLAGE, BROOKLINE VLG, BRYANTVILLE, BURLINGTON, BUZZARDS BAY, BYFIELD, CAMBRIDGE, CANTON, CARVER, CATAUMET, CENTERVILLE, CHARLESTOWN, CHARLTON, CHARLTON CITY, CHARLTON DEPOT, CHARLTON DEPT, CHARLTON DPT, CHARTLEY, CHATHAM, CHELMSFORD, CHELSEA, CHESTNUT HILL, CHILMARK, CLINTON, COHASSET, CONWAY, COTUIT, CUMMAQUID, CUTTYHUNK, DANVERS, DARTMOUTH, DEDHAM, DENNIS, DENNIS PORT, DENNISPORT, DEVENS, DIGHTON, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, DOUGLAS, DOVER, DRACUT, DUDLEY, DUDLEY HILL, DUNSTABLE, DUXBURY, E ARLINGTON, E BRIDGEWATER, E BRIDGEWTR, E CAMBRIDGE, E FALMOUTH, E HARWICH, E SANDWICH, E WAREHAM, E WATERTOWN, EA FALMOUTH, EAST ARLINGTON, EAST BOSTON, EAST BRIDGEWATER, EAST CAMBRIDGE, EAST DENNIS, EAST DOUGLAS, EAST FALMOUTH, EAST FREETOWN, EAST HARWICH, EAST LYNN, EAST MANSFIELD, EAST ORLEANS, EAST SANDWICH, EAST TAUNTON, EAST WALPOLE, EAST WAREHAM, EAST WATERTOWN, EAST WEYMOUTH, EASTHAM, EASTON, EDGARTOWN, ELMWOOD, ESSEX, EVERETT, FAIRHAVEN, FALL RIVER, FALMOUTH, FISKDALE, FITCHBURG, FOXBORO, FOXBOROUGH, FRAMINGHAM, FRANKLIN, GARDNER, GAY HEAD, GEORGETOWN, GLOUCESTER, GRAFTON, GREEN HARBOR, GREENBUSH, GROTON, GROVE HALL, GROVELAND, HALIFAX, HAMILTON, HANOVER, HANSCOM AFB, HANSON, HARVARD, HARVARD SQ, HARVARD SQUARE, HARWICH, HARWICH PORT, HATCHVILLE, HATHORNE, HAVERHILL, HINGHAM, HOLBROOK, HOLDEN, HOLLAND, HOLLISTON, HOPEDALE, HOPKINTON, HUBBARDSTON, HUDSON, HULL, HUMAROCK, HYANNIS, HYANNIS PORT, HYDE PARK, IPSWICH, JAMAICA PLAIN, JEFFERSON, KATES CORNER, KINGSTON, LAKEVILLE, LANCASTER, LAWRENCE, LEICESTER, LEOMINSTER, LEXINGTON, LINCOLN, LINWOOD, LITTLETON, LOWELL, LUNENBURG, LYNN, LYNNFIELD, MALDEN, MANCHAUG, MANCHESTER, MANCHESTER BY THE SEA, MANOMET, MANSFIELD, MARBLEHEAD, MARION, MARLBOROUGH, MARSHFIELD, MARSHFIELD HILLS, MARSHFLD HLS, MARSTONS MILLS, MARSTONS MLS, MASHPEE, MATTAPAN, MATTAPOISETT, MAYNARD, MEDFIELD, MEDFORD, MEDWAY, MELROSE, MENDON, MENEMSHA, MERRIMAC, METHUEN, MIDDLEBORO, MIDDLEBOROUGH, MIDDLETON, MILFORD, MILLBURY, MILLIS, MILLVILLE, MILTON, MILTON VILLAGE, MILTON VLG, MINOT, MISSION HILL, MONPONSETT, MONUMENT BCH, MONUMENT BEACH, N ATTLEBORO, N BILLERICA, N CAMBRIDGE, N CHELMSFORD, N DARTMOUTH, N DIGHTON, N FALMOUTH, N MARSHFIELD, N PEMBROKE, N SCITUATE, N WEYMOUTH, NAHANT, NANTUCKET, NATICK, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEW BEDFORD, NEW BRAINTREE, NEW SALEM, NEW TOWN, NEWBURY, NEWBURYPORT, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NONQUITT, NORFOLK, NORTH ANDOVER, NORTH ATTLEBORO, NORTH BILLERICA, NORTH CAMBRIDGE, NORTH CARVER, NORTH CHATHAM, NORTH CHELMSFORD, NORTH DARTMOUTH, NORTH DIGHTON, NORTH EASTHAM, NORTH EASTON, NORTH FALMOUTH, NORTH MARSHFIELD, NORTH PEMBROKE, NORTH QUINCY, NORTH READING, NORTH SCITUATE, NORTH TRURO, NORTH WALTHAM, NORTH WEYMOUTH, NORTHBOROUGH, NORTHBRIDGE, NORTON, NORWELL, NORWOOD, NUTTING LAKE, OAK BLUFFS, OAKHAM, OCEAN BLUFF, ONSET, ORANGE, ORLEANS, OSTERVILLE, OTIS ANGB, OXFORD, PAXTON, PEABODY, PEMBROKE, PEPPERELL, PETERSHAM, PHILLIPSTON, PINEHURST, PLAINVILLE, PLYMOUTH, PLYMPTON, POCASSET, PRIDES CROSSING, PRIDES CRSSNG, PRINCETON, PROVINCETOWN, QUINCY, RANDOLPH, RAYNHAM, RAYNHAM CENTER, RAYNHAM CTR, READING, READVILLE, REHOBOTH, REVERE, ROCHDALE, ROCHESTER, ROCKLAND, ROCKPORT, ROSLINDALE, ROWLEY, ROXBURY, ROXBURY CROSSING, ROXBURY XING, ROYALSTON, RUTLAND, S ATTLEBORO, S CHELMSFORD, S DARTMOUTH, S HAMILTON, S ROYALSTON, S WELLFLEET, S WEYMOUTH, S YARMOUTH, SAGAMORE, SAGAMORE BCH, SAGAMORE BEACH, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SANDWICH, SAUGUS, SCITUATE, SEEKONK, SHARON, SHELDONVILLE, SHERBORN, SHIRLEY, SHIRLEY CENTER, SHIRLEY CTR, SHREWSBURY, SIASCONSET, SILVER BEACH, SOMERSET, SOMERVILLE, SOUTH ATTLEBORO, SOUTH BOSTON, SOUTH CARVER, SOUTH CHATHAM, SOUTH DARTMOUTH, SOUTH DENNIS, SOUTH EASTON, SOUTH HAMILTON, SOUTH HARWICH, SOUTH ORLEANS, SOUTH WALTHAM, SOUTH WELLFLEET, SOUTH WEYMOUTH, SOUTH YARMOUTH, SOUTHBRIDGE, SPENCER, SQUANTUM, STERLING, STILL RIVER, STONEHAM, STONEHILL COL, STONEHILL COLLEGE, STOW, STURBRIDGE, SUDBURY, SUTTON, SWAMPSCOTT, SWANSEA, TAUNTON, TEATICKET, TEWKSBURY, TOPSFIELD, TOWNSEND, TRURO, TUFTS UNIV, TUFTS UNIVERSITY, TYNGSBORO, UPHAMS CORNER, UPTON, UXBRIDGE, VILLAGE OF NAGOG WOODS, VINEYARD HAVEN, VINEYARD HVN, VLG NAGOG WDS, W BARNSTBLE, W BRIDGEWATER, W FALMOUTH, W HYANNISPRT, W SOMERVILLE, W TOWNSEND, W YARMOUTH, WABAN, WAKEFIELD, WALES, WALPOLE, WALTHAM, WAQUOIT, WARD HILL, WAREHAM, WARREN, WARWICK, WATERTOWN, WAVERLEY, WAYLAND, WEBSTER, WELLESLEY, WELLESLEY HILLS, WELLESLEY HLS, WELLFLEET, WENHAM, WEST BARNSTABLE, WEST BOXFORD, WEST BOYLSTON, WEST BRIDGEWATER, WEST CHATHAM, WEST CHOP, WEST DENNIS, WEST FALMOUTH, WEST HARWICH, WEST HYANNISPORT, WEST LYNN, WEST MEDFORD, WEST MILLBURY, WEST NEWBURY, WEST NEWTON, WEST ROXBURY, WEST SOMERVILLE, WEST TISBURY, WEST TOWNSEND, WEST WAREHAM, WEST YARMOUTH, WESTBOROUGH, WESTFORD, WESTMINSTER, WESTON, WESTPORT, WESTPORT POINT, WESTPORT PT, WESTWOOD, WEYMOUTH, WHEELWRIGHT, WHITE HORSE BEACH, WHITINSVILLE, WHITMAN, WHT HORSE BCH, WILKINSONVILE, WILKINSONVILLE, WILMINGTON, WINCHENDON, WINCHESTER, WINTER HILL, WINTHROP, WOBURN, WOLLASTON, WOODS HOLE, WOODVILLE, WORCESTER, WRENTHAM & YARMOUTH PORT, MA.
Alternate Business Names
The Bath Showcase a Peabody Supply Co
Industry Tips
27 Questions For Home Owners Finding a Reliable Plumber - 5 Tips - Video Heating Contractor - 5 Tips - Video Heating Contractors Hiring a Plumber Saving Money on Heating & Cooling
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.