Business ProfileforPlumb Perfect

On June 23, 2023, I hired *******************, who owns Plumb Perfect plumbing company out of ********** *******. I was referred to him through Angies list. He sent two men to my house to assess and fix my leaky toilet. I was charged for 1.5 hours of labor and the person was here for 30 minutes. He did have a helper who only stood and watched and ran to the van a couple of times for parts, but my bathroom is not big enough for two people to work in it *******************, who works for **** and his helper ***** were the ones that were here. **** was advised my husband had changed the seal on the toilet already and it was still leaking and that we were concerned that there was an issue that was more pressing, because our house had just been heat treated for a bedbug infestation. The wax seal was melted, and we were unsure if it had done any other damage, because my husband could not get the wax rim to seal properly. **** proceeded to just replace the seal again and told me that it was because we needed a special seal that is purchased by a plumbing company through one of their suppliers. The part was $12.99. The rest of the cost was all labor and he charged for two people and when I asked for them to honor the 15% discount coupon that was on their website he said he would be happy to but then tacked on a $45 travel charge and again charged me for two people. They left with my check payment, and, we discovered that the toilet was not fixed and it was leaking worse I tried speaking with the owner ****. He was belligerent and verbally abusive. He then talked to my husband, using profanity, and refused to fix the problem. Upon further investigation, we learned that **** is not a licensed plumber has had numerous complaints filed against him with a criminal record on file at ********** *********** and Plumbing Inspector for ***********. He is verbally abusive and refuses to return to resolve the issue. I would like my $273.94 refunded. Attorney *************** and ******* notified Help!??