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Description

Greenwood Plumbing Heating & Solar, Inc. dba Mr. Rooter Plumbing of Rhode Island provides plumbing, heating and water filtration services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mr. Rooter Plumbing of Rhode Island meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mr. Rooter Plumbing of Rhode Island include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Mr. Rooter Plumbing of Rhode Island
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 3
Total Customer Reviews 5

Additional Information

BBB file opened: June 01, 1984 Business started: 02/01/1984 in RI Business started locally: 02/01/1984 Business incorporated: 02/01/1993 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov/jobseeker
Phone Number: 401-462-8000
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The number is MP001502.

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov/jobseeker
Phone Number: 401-462-8000
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The number is MP002051.

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov/jobseeker
Phone Number: 401-462-8000
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The number is 00002241.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brian Lapierre, Co-owner
Contact Information
Principal: Mr. Brian Lapierre, Co-owner
Number of Employees

13

Business Category

PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL PLUMBING CONTRACTORS-RESIDENTIAL PLUMBING CONTRACTORS-COMMERCIAL HEATING SPECIALTIES HEATING EQUIP. & SYSTEMS HEATING CONTRACTORS GEOTHERMAL HEATING & COOLING AIR CONDITIONING EQUIPMENT & SYSTEMS-REPAIRING AIR CONDITIONING REPAIR AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL WATER FILTRATION & PURIFICATION EQUIPMENT RESIDENTIAL & LIGHT COMMERCIAL HVAC SERVICE Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Mr. Rooter Plumbing of Rhode Island sells the following brand(s): Bradford White, Navien

Mr. Rooter Plumbing of Rhode Island offers the following product(s): Mr. Rooter BioChoice

Method(s) of Payment
Visa
MasterCard
American Express
Discover
Cash
Personal/Business Check
Refund and Exchange Policy
Please contact Customer Service for any service/billing issues on the e-mail listed on this page.
Service Area
Mr. Rooter Plumbing of Rhode Island provides their services in RHODE ISLAND.Mr. Rooter Plumbing of Rhode Island provides their services in ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, BELLINGHAM, BLACKSTONE, FOXBORO, FOXBOROUGH, N ATTLEBORO, NORFOLK, NORTH ATTLEBORO, PLAINVILLE, S ATTLEBORO, SEEKONK & SOUTH ATTLEBORO, MA.
Alternate Business Names
Greenwood Plumbing Heating & Solar, Inc.
Industry Tips
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Customer Review Rating plus BBB Rating Summary

Mr. Rooter Plumbing of Rhode Island has received 4.58 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.