Mainely Plumbing & Heating, Inc. is a residential and commercial contractor. They offer services for new construction, remodels/renovations and service calls.

Products & Services

All types of plumbing fixtures, Boilers , Furnaces, Solar systems, A/C systems, Mini splits HVAC systems, Water heaters

Business Details

Location of This Business

674 Main St, Gorham, ME 04038-2622

BBB File Opened:

5/13/2005

Years in Business:

Business Started:

1/1/1986

Business Incorporated:

5/12/1986

Accredited Since:

2/26/2009

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity:

Corporation

Number of Employees:

Hours of Operation

Primary

M:: 8:00 AM - 4:00 PM
T:: 8:00 AM - 4:00 PM
W:: 8:00 AM - 4:00 PM
Th:: 8:00 AM - 4:00 PM
F:: 8:00 AM - 3:00 PM
Sa:: Closed
Su:: Closed

Business Management

Tyler Robinson, Vice President
Mr. James Robinson, President

Contact Information

Principal

Mr. James Robinson, President

Customer Contact

Tyler Robinson, Vice President
Mr. James Robinson, President

Additional Contact Information

Fax Numbers

(207) 854-2232
Primary Fax

Industry Tip

BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

Customer Complaints

2 Customer Complaints

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Most Recent Customer Complaint

02/15/2022

Complaint Type:: Service or Repair Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

I had a Tech come out to work on my heat pump/HVAC system and he didn't have the knowledge to figure out how the system was wired. It took him over 1.5 days to figure out a 30 minute fix. I was charged $945, and then received two additional invoices, totaling over $400. The invoicing software system that they use kept updating the amount, and so I only have a record of the $182. I made a payment for $945, and have a receipt. Because I was charged over a $1,000 for a simple 30 minute fix, I called to ask for a credit. The Officer ******* only had the one invoice on file for $182 and the owner is refusing to provide a credit and/or void the 2nd invoice. They in-turn updated the only invoice they have in their system to $42, however, I have already paid $945. I have left multiple voicemails and messages on FB without a resolution. The owner just messaged back "it's a real invoice."

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Customer Reviews

3 Customer Reviews

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Most Recent Customer Review

Geoff A

07/28/2023

We have had a long relationship with Mainely Plumbing since they installed our current heating system after a sizable renovation. Last Fall, *** and his team did a large project for us to install central AC, not heat pumps. This required significant custom ductwork and integration with our existing forced hot air system. It was a sizable project. ***** took the lead and was top notch from beginning to end. Now that we have been enjoying the new system this summer, I can unequivocally say that it was well worth it. We couldn't be happier! Thank you to the team at Mainely Plumbing and Heating.

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Local BBB

Better Business Bureau in Eastern MA, ME, RI & VT

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Mainely Plumbing & Heating, Inc.

Business ProfileforMainely Plumbing & Heating, Inc.