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BBB Accredited Business since

Johnson & Johnson Plumbing & Heating, Inc.

Phone: (401) 885-7312 Fax: (401) 294-4657 230 Congdon Hill Road, Saunderstown, RI 02874 http://www.trustthisbiz.com/johnsonjohnson_plumbingheating


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Johnson & Johnson Plumbing & Heating, Inc. specializes in residential and commercial projects.   The business services include but are not limited to, installation, repair, geothermal heating and cooling, new systems and upgrades.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Johnson & Johnson Plumbing & Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Johnson & Johnson Plumbing & Heating, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Johnson & Johnson Plumbing & Heating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 30, 1989 Business started: 03/01/1985 in RI Business started locally: 03/01/1985 Business incorporated 10/22/1986 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov/
Phone Number: 401-462-8000
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The number is MP001570.

Type of Entity

Corporation

Business Management
Ms. Cathy Decotis, Office Manager/Bookkeeper Mr. Franklin Johnson, Jr., Owner
Contact Information
Principal: Ms. Cathy Decotis, Office Manager/Bookkeeper
Principal: Mr. Franklin Johnson, Jr., Owner
Number of Employees

6

Business Category

PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL GEOTHERMAL HEATING & COOLING PLUMBING CONTRACTORS-RESIDENTIAL RESIDENTIAL & LIGHT COMMERCIAL HVAC SERVICE PLUMBING CONTRACTORS-COMMERCIAL HEATING CONTRACTORS HEATING EQUIP. & SYSTEMS HEATING SPECIALTIES Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Service Area
Johnson & Johnson Plumbing & Heating, Inc. provides their services in RHODE ISLAND.
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.