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BBB Business Review

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BBB Accredited Business since

Denis J. Cremins Plumbing & Heating, Inc.

Additional Locations

Phone: (508) 255-1013 Fax: (508) 255-8563 50 Appleseed Rd, Eastham, MA 02642 http://www.trustthisbiz.com/denisjcreminsplumbing_heating


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Denis J. Cremins Plumbing & Heating, Inc. specializes in all plumbing & heating services including water filtration systems, natural gas conversion, new construction, remodeling, and service work.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Denis J. Cremins Plumbing & Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Denis J. Cremins Plumbing & Heating, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Denis J. Cremins Plumbing & Heating, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 30, 2012 Business started: 01/01/1998 in MA Business started locally: 01/01/1998 Business incorporated 05/01/2001 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St, Boston MA 02118-2130
http://www.mass.gov/ocabr/licensee/dpl-boards/pl/
Phone Number: 617-727-9952
Fax Number: 617-727-6095
The number is 11662.

Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St, Boston MA 02118-2130
http://www.mass.gov/ocabr/licensee/dpl-boards/pl/
Phone Number: 617-727-9952
Fax Number: 617-727-6095
The number is 22728.

Type of Entity

Corporation

Business Management
Mr. Denis J Cremins, President Ms. Joanne Cremins, Treasurer
Contact Information
Principal: Mr. Denis J Cremins, President
Number of Employees

3

Business Category

PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL WATER FILTRATION & PURIFICATION EQUIPMENT CONTRACTOR - WATER CONDITIONING GAS FITTERS CONTRACTOR - GAS HEATING EQUIP. & SYSTEMS HEATING CONTRACTORS PLUMBING PLAN SERVICES PLUMBING - RENOVATION & REPAIR PLUMBING CONTRACTORS-COMMERCIAL PLUMBING CONTRACTORS-RESIDENTIAL Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
They also provide a 24 hour answering service
Method(s) of Payment
Cash
Check
Visa
MasterCard
Refund and Exchange Policy
The Business states they guarantee the work that they do  
Service Area
Denis J. Cremins Plumbing & Heating, Inc. provides their services in BARNSTABLE, BOURNE, BREWSTER, BUZZARDS BAY, CHATHAM, DENNIS, DENNIS PORT, DENNISPORT, E FALMOUTH, E HARWICH, E SANDWICH, E WAREHAM, EA FALMOUTH, EAST DENNIS, EAST FALMOUTH, EAST HARWICH, EAST ORLEANS, EAST SANDWICH, EAST WAREHAM, FALMOUTH, HARWICH, HARWICH PORT, HATCHVILLE, MASHPEE, N FALMOUTH, NORTH CHATHAM, NORTH EASTHAM, NORTH FALMOUTH, NORTH TRURO, ORLEANS, PROVINCETOWN, SANDWICH, SILVER BEACH, TEATICKET, TRURO, W BARNSTBLE, W FALMOUTH, W HYANNISPRT, W YARMOUTH, WAQUOIT, WELLFLEET, WEST BARNSTABLE, WEST FALMOUTH, WEST HYANNISPORT, WEST YARMOUTH, WOODS HOLE & YARMOUTH PORT, MA.
Alternate Business Names
Orleans Plumbing & Heating
Industry Tips
27 Questions For Home Owners Buying a Swimming Pool Finding a Reliable General Contractor - 5 Tips - Video Finding a Reliable Plumber - 5 Tips - Video Heating Contractor - 5 Tips - Video Heating Contractors Hiring a Contractor Hiring a Plumber Hiring a Waterproofing Contractor Read Before You Sign Remodeling & Renovation Contractors Saving Money on Heating & Cooling

Customer Review Rating plus BBB Rating Summary

Denis J. Cremins Plumbing & Heating, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.