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BBB Accredited Business since

Baldini Plumbing and HVAC

Phone: (978) 914-4305 16 Pandora Drive, Groveland, MA 01834 View Additional Email Addresses http://www.trustthisbiz.com/baldiniplumbing_hvac


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Baldini Plumbing & H.V.A.C. full service plumbing, heating and cooling business. Services include installation, service, and repair. Other services include Kitchen & Bath remodel, Natural Gas Furnace, Gas Fitting, Gas Fired Generators, Water Heaters, Central Air Conditioning, and Plumbing Fixtures Repairs & Installation. The company states they have 24 hour emergency service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Baldini Plumbing and HVAC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Baldini Plumbing and HVAC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Baldini Plumbing and HVAC
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 5

Additional Information

BBB file opened: March 31, 2011 Business started: 01/01/2007 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 32204.

Type of Entity

Sole Proprietorship

Business Management
Ms. Heidi Baldini , Office Manager Mr. Robert Baldini, Owner
Contact Information
Principal: Ms. Heidi Baldini , Office Manager
Customer Contact: Mr. Robert Baldini, Owner
Number of Employees

1

Business Category

PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL HEATING SPECIALTIES HEATING EQUIP. & SYSTEMS HEATING CONTRACTORS PLUMBING, DRAIN & SEWER CLEANING PLUMBING PLAN SERVICES PLUMBING CONTRACTORS-COMMERCIAL PLUMBING CONTRACTORS-RESIDENTIAL Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Service Area
Baldini Plumbing and HVAC provides their services in MASSACHUSETTS & NEW HAMPSHIRE.
Alternate Business Names
Baldini Plumbing & H.V.A.C.
Industry Tips
27 Questions For Home Owners Buying a Swimming Pool Finding a Reliable Plumber - 5 Tips - Video Heating Contractor - 5 Tips - Video Heating Contractors Hiring a Plumber Hiring an Air Conditioning Contractor Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Baldini Plumbing and HVAC has received 4.88 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.