Business ProfileforBaldini Plumbing & HVAC

I contracted with Baldini Plumbing here in Mass to install a new Carrier Furnace and a new on demand Navian water heater. Both appliances were installed on 4/21/21. I reached out to them several times to service both products for the annual service.The tech came to my residence on 4/22/2022 to serviced both appliances-or so I thought. The tech did not clarify with me what exactly was done and he left a real mess in my driveway.... a frothy chemical solution leaked all the way down my driveway from where the truck was parked. It took a lot of scrubbing and watering to get rid of the chemicals and there is still a stain on the pavement.Baldini did not service the aqua pure water filter that they installed... they said the total cost would be 355 dollars which is 100 more that other local companies. They failed to discuss or even put in a new aqua pure filter and they did not service the Neutra safe product that they installed as well. I was told my annual service would cover everything and I resent finding to today that these were not taken care of. The office manager is a jerk and told me today that " I was always complaining and that maybe I should go to another company. Baldini did not do the service completely yet they charged a high price... leading me to believe my service was all finished for another year. I have spent 20 plus thousand dollars with this company and its a shame that they do not recognize me as a good customer.I was ripped off and blatantly deceived.... my new systems may fail or not work well because they failed to address/replace ALL the moving parts!