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Alpha Mechanical, LLC

Phone: (401) 434-4500 100 Mauran Avenue, East Providence, RI 02914 http://alphamechanicalri.com

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Description

Alpha Mechanical, LLC specializes in plumbing, heating, and HVAC installation, service, repair for residential and commercial clients. 

BBB Accreditation

On 12/11/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Alpha Mechanical, LLC include:

  • 1 complaint filed against business that was not resolved
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Factors that raised the rating for Alpha Mechanical, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Alpha Mechanical, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

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BBB file opened: April 24, 2012 Business started: 01/01/1999 in RI Business started locally: 01/01/1999 Business incorporated: 12/19/2011 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Labor and Training
1511 Pontiac Avenue, Cranston RI 02920
http://www.dlt.ri.gov/jobseeker
Phone Number: 401-462-8000
Fax Number: 401-462-8872
mmadonna@dlt.ri.gov
The number is JP001535.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joseph Silva, Owner
Contact Information
Principal: Mr. Joseph Silva, Owner
Number of Employees

4

Business Category

PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL AIR CONDITIONING REPAIR VENTILATING CONTRACTORS HEATING EQUIP. & SYSTEMS AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL HEATING & AIR CONDITIONING PLUMBING CONTRACTORS-COMMERCIAL PLUMBING CONTRACTORS-RESIDENTIAL HVAC HEATING CONTRACTORS AIR CONDITIONING CONTRACTORS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Cash
Check
Discover Card
MasterCard
Visa
Service Area
Alpha Mechanical, LLC provides their services in RHODE ISLAND.
Industry Tips
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Customer Review Rating plus BBB Rating Summary

Alpha Mechanical, LLC has received 2.63 out of 5 stars based on 1 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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