BBB Business Review
BBB Accredited Business since
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128 Plumbing, Heating & Cooling specializes in plumbing, heating, and cooling systems with same day and 24 hour service.
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A BBB Accredited Business since
BBB has determined that 128 Plumbing, Heating & Cooling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for 128 Plumbing, Heating & Cooling include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St, Boston MA 02118-2130
Phone Number: 617-727-9952
Fax Number: 617-727-6095
The license number is 11719.
Type of Entity
Business ManagementMr. David Willams, President Mr. Ryan Williams, General Manager
Number of Employees
PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL PLUMBING, DRAIN & SEWER CLEANING HEATING EQUIP. & SYSTEMS AIR CONDITIONING SYSTEMS-CLEANING FURNACES-HEATING PLUMBING CONTRACTORS-RESIDENTIAL HVAC AIR CONDITIONING REPAIR FURNACE SALES & SERVICE HEATING & AIR CONDITIONING FURNACE CLEANING PLUMBING - RENOVATION & REPAIR WATER HEATERS-DEALERS BOILERS-REPAIRING & CLEANING DRAIN CLEANING AIR CONDITIONING CONTRACTORS HEATING CONTRACTORS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)
Products & Services
128 Plumbing, Heating & Cooling sells the following brand(s): American Standard, Burnham, Grohe, Kohler, Lochinvar, State, Symmons, Zoeller
128 Plumbing, Heating & Cooling offers the following product(s): Air Conditioning, Boiler Replacement, Drain Cleaning, Furnace Replacement, Heating, Heating Replacement, Hot Water Heaters, Oil to Gas Conversion, Plumbing, Plumbing Services, Sink Repair & Installation, Toilet Repair & Installation
Method(s) of PaymentCash, Check, MasterCard, Visa
Refund and Exchange PolicyThe business states 100% Customer Satisfaction Guaranteed, 1 Year Parts and Labor on all installations.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview