BBB Business Review
BBB Accredited Business since
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Green Mountain Camera LLC offers the sale of new, used and antique cameras both online and in the store. The business also offers lenses, accessories, printer supplies, vintage and fine art photos, how-to books on photography, frames, albums, pre-cut mats, etc.
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A BBB Accredited Business since
BBB has determined that Green Mountain Camera LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Green Mountain Camera LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Robert Ste. Marie, Owner Mr. John Ste. Marie, Manager
Number of Employees
PHOTO FINISHING-RETAIL CAMERAS ANTIQUES-DEALERS PHOTOGRAPHIC EQUIPMENT-REPAIRING PHOTO RETOUCHING & RESTORATION Photofinishing Laboratories (except One-Hour) (NAICS: 812921)
Hours of Operation
|M||:||9:30 AM - 7:00 PM|
|T||:||9:30 AM - 7:00 PM|
|W||:||9:30 AM - 7:00 PM|
|Th||:||9:30 AM - 7:00 PM|
|F||:||9:30 AM - 7:00 PM|
|S||:||9:30 AM - 7:00 PM|
|Su||:||11:00 AM - 5:00 PM|
Method(s) of PaymentCash
Personal Check (Local Only)
Business Check (Local Only)
Refund and Exchange PolicyThe business states that their refund policy is most items sold by Green Mountain Camera are covered by the manufacturer's warranty. However, defective equipment may be returned for an immediate refund or exchange if returned within 14 days of purchase with original sales receipt. This applies to all new and used equipment except antiques, software and items sold "as is". Unused and non-defective equipment may be returned within 14 days of purchase with the original sales receipt, but will be charged a 15% restocking fee. Customer damaged equipment is non-refundable.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview