BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for CVS Caremark include:
- Government action(s) against business
Factors that raised the rating for CVS Caremark include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1435 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||948|
|Total Closed Complaints||1435|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||121|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Rhode Island Department of Health
3 Capitol Hill, Providence RI 02908
Phone Number: (401) 222-5960
Type of Entity
Business ManagementMs. Tracy Dubois, Customer Service
Related BusinessesMinuteClinic, L.L.C.
Number of Employees
PHARMACIES PHOTO FINISHING-RETAIL CLINICS RETAIL STORES PHARMACEUTICAL CONSULTANTS
Products & Services
CVS Caremark offers the following product(s): Beauty and personal care products, Health care products, Prescription medications
Alternate Business NamesCaremark CVS CVS Corporation CVS Pharmacy Silverscript
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview