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BBB Accredited Business since


Phone: (866) 596-8011 Fax: (866) 479-8979 PO Box 123, Wollaston, MA 02170 View Additional Web Addresses

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Collar Me Chic is an eCommerce store front offering unique personalized, rhinestone, designer, leather and spiked dog and cat collars that are not generally available in local pet stores. On occasion, the business also participates in local fairs and donate a percentage of our sales to charitable organizations for the betterment of our animal community.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Collar-Me-Chic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Collar-Me-Chic include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Collar-Me-Chic
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 27, 2009 Business started: 04/02/2008 in MA Business incorporated 04/03/2008 in MA
Type of Entity


Business Management
Ms. Sylvia Chan, President Ms. Sonia Chin, Vice President
Contact Information
Principal: Ms. Sylvia Chan, President
Principal: Ms. Sonia Chin, Vice President
Number of Employees


Business Category


Products & Services

Collar-Me-Chic sells the following brand(s): Dublin Dog, Wagging Green, Walk E Woo

Collar-Me-Chic offers the following product(s): Cat Collars, Dog & Car Pendants, Dog Collars, Dog Harnesseses, Dog Leashes, Harnesses, Leashes, Pet Jewelry

Method(s) of Payment
Cashiers Check
Money Order
American Express
Debit Card
Refund and Exchange Policy
The company states returns for unused, undamaged products are welcome. If an error has been made on the companies part, they will refill the order and deliver the items back to the customer at no charge. Customer must contact the company within 5 days of delivery for approval of the return and the must be shipped back to the company for exchange within 7 days. The company recommends you send the collar back to the company insured as the company does not cover losses due to the USPS. The company states pets are unpredictably aggressive and there is no possible way to know how each individual pet will "treat" their designer collar, there for if owner allows rough play while wearing the collars and as such this is not covered by the policy.
Alternate Business Names
Trio Ventures Corporation
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.