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BBB Business Review Reliability Report for
Collar-Me-Chic

A BBB Accredited business since 7/27/2009

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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ID: 117627
Business Name:
Business Address: PO Box 123
Quincy, MA 02170
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 4/2/2008
Type of Entity: Corporation
Incorporated: 2008 in MA
Principals:
Sylvia Chan, President
Sonia Chin, Vice President
Customer Service Contact:
Sonia Chin, Vice President
Number of Employees: 2
Phone Number:
(866) 596-8011
(781) 267-1919
Fax Number:
(866) 479-8979
Email Address:
Method(s) of Payment Accepted: Cashiers Check
Money Order
MasterCard
Visa
American Express
Discover
PayPal
Debit Card
Online
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 7/27/2009
Type of Business:
PET SUPPLIES & FOODS-RETAIL
PET SUPPLIES-WHOLESALE & MANUFACTURERS
Website Address:


BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A- on a scale from A+ to F. Reason for this A- rating include:

  • Length of time business has been operating

Click here for an explanation of BBB Ratings.

Business Management

Ms. Sylvia Chan , President
Ms. Sonia Chin , Vice President

Refund & Exchange Policy

The company states returns for unused, undamaged products are welcome. If an error has been made on the companies part, they will refill the order and deliver the items back to the customer at no charge. Customer must contact the company within 5 days of delivery for approval of the return and the must be shipped back to the company for exchange within 7 days. The company recommends you send the collar back to the company insured as the company does not cover losses due to the USPS. The company states pets are unpredictably aggressive and there is no possible way to know how each individual pet will "treat" their designer collar, there for if owner allows rough play while wearing the collars and as such this is not covered by the policy.

BBB Accreditation

This business has been a BBB Accredited Business since July 2009. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Standards for Trust, are eight principles that summarize important elements of creating and maintaining trust in business. This business has affirmed to meet and abide by BBB Standards for Trust.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

Feedback to BBB

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Customer Complaint History

Customer Complaint History

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BBB has processed no customer complaints on this company in its three year reporting period.

Positive Customer Feedback

Positive Customer Feedback

 

Products & Services

Collar Me Chic is currently an ecommerce store front offering unique personalized, rhinestone, designer, leather and spiked dog and cat collars that are not generally available in local pet stores. On occasion, we also participate in local fairs and donate a percentage of our sales to charitable organizations for the betterment of our animal community.


Collar-Me-Chic offers the following product(s): Dog Collars, Cat Collars, Dog & Car Pendants, Harnesses, Leashes

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 117627

Report as of: 2/10/2010
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