BBB Business Review
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BBB Accredited Business since
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Boston Red Dog Pet Resort & Spa is a state-of-the art facility conveniently located in Boston close to the South Bay Mall and within half a mile of Boston Medical Center, Red Dog has partnered with Skipton Pet Center and the new Boston Animal Hospital to provide Boston with its first ultimate pet care center. Services available include but, are not limited to:
- 24/7 on site professional staffing
- A wide array of boarding options, including luxury theme suites
- An indoor
- Aquatic Center & Daycare
- Animal Pickup & Delivery
- Grooming & Spa Services
- Chiropractic Care
- Veterinary Services
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A BBB Accredited Business since
BBB has determined that Boston Red Dog Pet Resort & Spa meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Boston Red Dog Pet Resort & Spa include:
- Length of time business has been operating
Factors that raised the rating for Boston Red Dog Pet Resort & Spa include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Michael Sarno, Director Mr. Eric Schneider, Assistant Director
Number of Employees
PET SUPPLIES & FOODS-RETAIL PET SITTING PET SERVICES PET PICK UP & DELIVERY PET KENNELING SERVICES PET GROOMING PET DAYCARE PET CARE PET BOARDING PET BOARDING - DOGS DOG DAYCARE Pet and Pet Supplies Stores (NAICS: 453910)
Hours of Operation
|M||:||7:00 AM - 7:00 PM|
|T||:||7:00 AM - 7:00 PM|
|W||:||7:00 AM - 7:00 PM|
|Th||:||7:00 AM - 7:00 PM|
|F||:||7:00 AM - 7:00 PM|
|S||:||9:00 AM - 6:00 PM|
|Su||:||2:00 PM - 5:00 PM|
|Skipton Retail Hours: 9am-8pm, Monday-Saturday; 11am-5pm Sunday|