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BBB Business Review

BBB Accredited Business since 5/26/2010

NW Pest Control, Inc.

Phone: (877) 466-9737 Fax: (781) 891-5946 View Additional Phone Numbers 28 Edgehill Road, Waltham, MA 02451 service@nwpestcontrol.com http://www.nwpestcontrol.com

Description

NW Pest control since 1975  specializes in termite, carpenter ants, pests & insects, rodents, screening, patching, exclusion work, trapping & wildlife removal, real estate inspections, chimney cap installation, fly machine installation as well as rodent demo reports. The business offers green, natural and organic services

BBB Accreditation

A BBB Accredited Business since 5/26/2010

BBB has determined that NW Pest Control, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for NW Pest Control, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on NW Pest Control, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

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Additional Information

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BBB file opened: May 08, 1992 Business started: 01/01/1975 in MA Business incorporated: 01/06/1992 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Department of Agricultural Resources - MDAR
251 Causeway Street, Suite 500, Boston MA 02114
http://www.mass.gov/agr/
Phone Number: (617) 626-1700
Fax Number: (617) 626-1850
The license number is 15310.

Type of Entity

Corporation

Business Management
Mr. John Vallerand, President Ms. Robin Vallerand, Vice President
Contact Information
Complaint Contact: Mr. John Vallerand, President
Number of Employees

16

Business Category

PEST CONTROL SERVICES TERMITE CONTROL INSECTICIDES INSECT CONTROL DEVICES BEEKEEPERS BED BUG REMOVAL ANIMALS - NUISANCE CONTROL - TRAPPING

Products & Services

NW Pest Control, Inc. sells the following brand(s): Sentricon Termite System, Termidor Termite System

Method(s) of Payment
Visa
Master card
Discover
American Express
Checks
Cash
Industry Tips
Pest Control Read Before You Sign
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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