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BBB Accredited Business since

New England Chemical Company / Pest Control

Additional Locations

Phone: (800) 848-3284 View Additional Phone Numbers PO Box 81, Natick, MA 01760 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


New England Chemical Company / Pest Control also doing business as New England Pest Control Of NH, specializes in residential and commercial pest control services. New England Chemical has 10 local divisions serving Central MA, Eastern MA, North Shore/Merrimack Valley. The business' sister company, NEPC OF NH services all of NH.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that New England Chemical Company / Pest Control meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New England Chemical Company / Pest Control include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

13 Customer Reviews on New England Chemical Company / Pest Control
Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 13

Additional Information

BBB file opened: December 31, 1997 Business started: 02/01/1979 in MA Business started locally: 02/01/1979 Business incorporated 12/08/1980 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Division of Professional Licensure
1000 Washington Street, Suite 710, Boston MA 02118
Phone Number: (617) 727-3074 or TTY: (617) 727-2099
Fax Number: (617) 727-1944
The number is 16705.

Type of Entity


Business Management
Mr. Erik J Nadolink, Regional Manager Mr. Walter Nadolink, Owner
Contact Information
Principal: Mr. Erik J Nadolink, Regional Manager
Principal: Mr. Walter Nadolink, Owner
Number of Employees


Business Category

PEST CONTROL SERVICES Exterminating and Pest Control Services (NAICS: 561710)

Products & Services

New England Chemical Company / Pest Control sells the following brand(s): Phantom, Termidor

Refund and Exchange Policy
The business states re-treats are provided free of charge with most applications, as needed.
Service Area
New England Chemical Company / Pest Control provides their services in NEW HAMPSHIRE.New England Chemical Company / Pest Control provides their services in ARLINGTON, BELMONT, BROOKLINE, CHESTNUT HILL, LEXINGTON, MELROSE, NEEDHAM, NEWTON, SALEM, WABAN, WALTHAM, WATERTOWN, WELLESLEY & WESTON, MA.
With locally owned divisions in every community. Same day service is just a phone call away.
Alternate Business Names
NEPC of NH Pest Control Services of New England
Industry Tips
Pest Control Read Before You Sign

Customer Review Rating plus BBB Rating Summary

New England Chemical Company / Pest Control has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


    23 Naquag St

    Rutland, MA 01543

  • 59A South Kimball Street

    Haverhill, MA 01835

  • 8 Park Avenue

    Wakefield, MA 01880

  • PO Box 81

    Natick, MA 01760


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

13 Customer Reviews on New England Chemical Company / Pest Control
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
Fusion Chart
Fusion Chart