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BBB Business Review

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BBB Accredited Business since

Satin Wellness In Home Personal Training

Phone: (877) 728-4634 51 Spencer Brook Lane, Carlisle, MA 01741

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Satin Wellness, Inc. specializes in home Personal Fitness Training, focusing on individuals over the age of 40.  

Our services include developing fitness programs and working hand in hand with people looking to increase their health or overcome a physical issue.  Your fitness program is customized on an individual basis for professionals, those with injuries and anyone looking to reach goal.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Satin Wellness In Home Personal Training meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Satin Wellness In Home Personal Training include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Satin Wellness In Home Personal Training
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 8

Additional Information

BBB file opened: November 22, 2013 Business started: 11/22/1991 in MA Business started locally: 11/22/1991 Business incorporated 01/15/2008 in MA
Type of Entity


Business Management
Mr. Steven Sattin, President
Contact Information
Principal: Mr. Steven Sattin, President
Number of Employees


Business Category


Products & Services

Satin Wellness In Home Personal Training offers the following product(s): In-Home Personal Training

Method(s) of Payment
American Express
Refund and Exchange Policy
Business States: We reschedule any cancelled appointments.
Service Area
Satin Wellness In Home Personal Training provides their services in FLORIDA , MASSACHUSETTS , NEW HAMPSHIRE , NEW JERSEY , NEW YORK , NORTH CAROLINA & RHODE ISLAND.
Alternate Business Names
Satin Wellness, Inc.
Industry Tips
Health Clubs

Customer Review Rating plus BBB Rating Summary

Satin Wellness In Home Personal Training has received 5 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.