BBB Logo

Better Business Bureau ®
Start With Trust®
Eastern Massachusetts, Maine, Rhode Island and Vermont

BBB Business Review

BBB Accredited Business since

Punchey, Inc.

Phone: (855) 786-2439 Fax: (617) 902-0665 View Additional Phone Numbers 31 State St Ste 3, Boston, MA 02109 View Additional Email Addresses http://www.punchey.com

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Punchey provides an end-to-end payment processing and marketing solution for small and medium-sized merchants. Get paid wherever, whenever, and bring more customers in with Punchey Mobile and Punchey Countertop.

For Businesses
Punchey develops industry-tailored software and applications to improve businesses’ profitability, operations, social media advertising and capacity management. Through their distributed platform, they are able to unlock the potential of the web for SMBs, allowing them to connect and build strong bonds with consumers in their community and ensuring higher retention rates and profitability.

For Consumers
Punchey enhances the buying experience for customers of local businesses by producing technology that is easy to use and up to date with current electronic and mobile devices. They reward consumers for their loyalty and for their investment in the local community by offering rewards programs, more convenient payment methods, and transparency in account handling.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Punchey, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Punchey, Inc. include:

  • Length of time business has been operating

Factors that raised the rating for Punchey, Inc. include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Punchey, Inc.
Customer Experience Total Customer Reviews
Positive Experience 8
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 8

Additional Information

top
BBB file opened: December 01, 2011 Business started: 11/01/2010 in DE Business incorporated: 10/19/2011 in
Type of Entity

Corporation

Business Management
Mr. Nathaniel Stevens, President
Contact Information
Principal: Mr. Nathaniel Stevens, President
Number of Employees

17

Business Category

PAYMENT PROCESSING SERVICE ONLINE NETWORKING MOBILE APPS MARKETING SOFTWARE MARKETING PROGRAMS & SERVICES INTERNET MARKETING SERVICES ONLINE SERVICES Financial Transactions Processing, Reserve, and Clearinghouse Activities (NAICS: 522320)

Products & Services

Punchey, Inc. sells the following brand(s): Apple, Linea Pro, Magtek, Punchey

Punchey, Inc. offers the following product(s): Marketing and payment processing software and accompanying services, Payment processing devices

Hours of Operation
M: 6:00 AM - 11:00 PM
T: 6:00 AM - 11:00 PM
W: 6:00 AM - 11:00 PM
Th: 6:00 AM - 11:00 PM
F: 6:00 AM - 11:00 PM
S: 6:00 AM - 11:00 PM
Su: 6:00 AM - 11:00 PM
H: 6:00 AM - 11:00 PM
We are generally at work 8am-7pm Monday to Friday, with some working earlier and many later, and some weekend hours thrown in sporadically... But we can make ourselves available any time you need us by phone or email.
Method(s) of Payment
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states If any device that Punchey has provided you with is defective, they will happily exchange it for something that works.  If a glitch occurs with the software, they will start working immediately to fix it.  If anything goes wrong, they want to know, so please reach out!
Service Area
Punchey, Inc. provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business Names
Punchey Punchey.com
Industry Tips
Domain Name Services Five Steps to Building an E-Commerce Site - Video Helping Customers Find You - Video Internet Marketing Services Is Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video Online Shopping - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Punchey, Inc. has received 4.76 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

X

Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations