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BBB Accredited Business since

Punchey, Inc.

Phone: (855) 786-2439 Fax: (617) 902-0665 View Additional Phone Numbers 31 State St Ste 3, Boston, MA 02109 View Additional Email Addresses http://www.punchey.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Punchey provides an end-to-end payment processing and marketing solution for small and medium-sized merchants. Get paid wherever, whenever, and bring more customers in with Punchey Mobile and Punchey Countertop.

For Businesses
Punchey develops industry-tailored software and applications to improve businesses’ profitability, operations, social media advertising and capacity management. Through their distributed platform, they are able to unlock the potential of the web for SMBs, allowing them to connect and build strong bonds with consumers in their community and ensuring higher retention rates and profitability.

For Consumers
Punchey enhances the buying experience for customers of local businesses by producing technology that is easy to use and up to date with current electronic and mobile devices. They reward consumers for their loyalty and for their investment in the local community by offering rewards programs, more convenient payment methods, and transparency in account handling.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Punchey, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Punchey, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Punchey, Inc.
Customer Experience Total Customer Reviews
Positive Experience 9
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 9

Additional Information

BBB file opened: December 01, 2011 Business started: 11/01/2010 in DE Business incorporated 10/19/2011 in
Type of Entity

Corporation

Business Management
Mr. Nathaniel Stevens, President
Contact Information
Principal: Mr. Nathaniel Stevens, President
Number of Employees

17

Business Category

PAYMENT PROCESSING SERVICE ONLINE NETWORKING MOBILE APPS MARKETING SOFTWARE MARKETING PROGRAMS & SERVICES INTERNET MARKETING SERVICES ONLINE SERVICES Financial Transactions Processing, Reserve, and Clearinghouse Activities (NAICS: 522320)

Products & Services

Punchey, Inc. sells the following brand(s): Apple, Linea Pro, Magtek, Punchey

Punchey, Inc. offers the following product(s): Marketing and payment processing software and accompanying services, Payment processing devices

Hours of Operation
M: 6:00 AM - 11:00 PM
T: 6:00 AM - 11:00 PM
W: 6:00 AM - 11:00 PM
Th: 6:00 AM - 11:00 PM
F: 6:00 AM - 11:00 PM
S: 6:00 AM - 11:00 PM
Su: 6:00 AM - 11:00 PM
H: 6:00 AM - 11:00 PM
We are generally at work 8am-7pm Monday to Friday, with some working earlier and many later, and some weekend hours thrown in sporadically... But we can make ourselves available any time you need us by phone or email.
Method(s) of Payment
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states If any device that Punchey has provided you with is defective, they will happily exchange it for something that works.  If a glitch occurs with the software, they will start working immediately to fix it.  If anything goes wrong, they want to know, so please reach out!
Service Area
Punchey, Inc. provides their services in ALABAMA , ALASKA , AMERICAN SAMOA , ARIZONA , ARKANSAS , CALIFORNIA , COLORADO , CONNECTICUT , DELAWARE , DISTRICT OF COLUMBIA , FLORIDA , GEORGIA , GUAM , HAWAII , IDAHO , ILLINOIS , INDIANA , IOWA , KANSAS , KENTUCKY , LOUISIANA , MAINE , MARYLAND , MASSACHUSETTS , MICHIGAN , MINNESOTA , MISSISSIPPI , MISSOURI , MONTANA , NEBRASKA , NEVADA , NEW HAMPSHIRE , NEW JERSEY , NEW MEXICO , NEW YORK , NORTH CAROLINA , NORTH DAKOTA , OHIO , OKLAHOMA , OREGON , PENNSYLVANIA , PUERTO RICO , RHODE ISLAND , SOUTH CAROLINA , SOUTH DAKOTA , TENNESSEE , TEXAS , UTAH , VERMONT , VIRGIN ISLANDS , VIRGINIA , WASHINGTON , WEST VIRGINIA , WISCONSIN & WYOMING.
Alternate Business Names
Punchey Punchey.com
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Customer Review Rating plus BBB Rating Summary

Punchey, Inc. has received 5 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.