BBB Business Review
BBB Accredited Business since
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Empire Collateral Loan Co., Inc., d.b.a. Empire Loan, are collateral lenders and retail jewelers. They are also retailers of fine art, musical instruments, computers and audio and video equipment. They sell directly to the public. The business was established and incorporated in Massachusetts in 1985. The company employs 10 people. Mr. Michael Goldstein is the President of the company. Any questions or problems may be directed to the attention of Mr. Goldstein.
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A BBB Accredited Business since
BBB has determined that Empire Loan meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Empire Loan include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Michael Goldstein, President
Number of Employees
PAWNBROKERS DIAMOND BUYERS JEWELRY-RETAIL JEWELRY BUYERS GOLD BUYERS All Other Nondepository Credit Intermediation (NAICS: 522298)
Hours of Operation
|M||:||9:00 AM - 6:00 PM|
|T||:||9:00 AM - 6:00 PM|
|W||:||9:00 AM - 6:00 PM|
|Th||:||9:00 AM - 6:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 6:00 PM|
Method(s) of PaymentCash
Refund and Exchange PolicyThis company states that their refund policy is that any item is eligible for a full refund or exchange up to 14 days from the date of purchase accompanied by the original sales receipt.
Alternate Business NamesEmpire Collateral Loan Co., Inc.
Industry TipsBuying Gold Gold Dealer Jewelers and Jewelry Stores
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview