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Find a Location

Model Paving, Inc. has 1 locations, listed below.

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    Business ProfileforModel Paving, Inc.

    Paving Contractors

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    2.29/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Model Paving Inc specializes in commercial & residential projects. The business services include but are not limited to asphalt maintenance & repair, driveway paving, driveway seal-coating, tennis courts, parking lots, roadways, crack sealing, line stripping, minor repairs, heat and shoe, beam, patchwork and more.

    Business Details

    Location of This Business
    77 Massapoag Ave, North Easton, MA 02356-3618
    BBB File Opened:
    12/31/1990
    Business Started:
    1/17/1990
    Business Incorporated:
    3/1/1990
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mrs. Linda Cooper, Secretary
    Contact Information

    Principal

    • Mrs. Linda Cooper, Secretary

    Customer Contact

    • Mrs. Linda Cooper, Secretary

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Model Paving (MP) redid driveway Apr of '21. Parts of the driveway beginning to crumble. Sep. 28 '21 MP came to look. On Nov 19 '21 texted asking for a follow-up on repair date. No response. On Dec 13 '21 I text "I am trying to get a hold of you to talk to you about the part of our driveway that was supposed to be fixed back in Oct" MP: "I apologize it's the end of season rush. Your problem will be taken care of ASAP. Again I apologize about the delay of getting back to you and I will be there personally to fix this as soon as I can get free." Mar 7 '22 text asking to get date. MP: "yes you are going to be one of the first I don't have the plants opening date yet as soon as I do I will be in touch with a solid date." Text Apr. 29 checking for repair date. No response. Reached out *** 5 for a date. MP: "I'll be in (town) next week and make sure your taken care of..." *** 11 I followed up. MP: "I should be able to get there this afternoon" No show. ***16 text about time. *** 18 gave date to come. No show. *** 23 text for date. "sorry (personal problem)..take care of you this week" No show. *** 31 text for date. No response. Texted June 2 follow up. MP: We we will be there Mon. No show.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Constance F.

    1 star

    08/02/2022

    I had my driveway ripped up and repaved last year. I had several large puddles of water. Model Paving came out after several calls. The guy finally came out cut all the spots that had water puddles and repaved. It was a mess. I mean it looked horrible. He said he would sealcoat (not knowing you are not suppose to sealcoat for a year). He said it would hide the discolorations and the pavement higher then other parts in the driveway. So after months of going back and forth the owner came out and we sign another contract that I would get a new driveway in april and May. After calling and going back and forth they finally came out and torn up the driveway. The next day no on showed to finish the job. I called the owner from my phone she didnt pick up I also texted her and I did hear back. I had to call from another # she pick up and told me her worker quit and she would get her cousin to finish which she had no date for this. I received a call the next day saying her worker will finished my driveway and then he is done. I was not comfortable him coming out. but I had no choice I had a dirt driveway. Now I have some many problems it's only been 2 months since a new driveway been done. I call and complained and sent texts, pics and video of the driveway. The owner's cousin contacted me and said he was handling everything for ***** who is the owner. Well it's been a struggle contacting ****** now. I had to call from a number he did not know for him to pick up the phone. He promised me he would send someone out to see how they would fix all the problems. I received a call and he said he had no one to send out. I then ced the owner twice and still have not heard a word. I would say be careful using this company all broken promises. What ever happen to customer service and doing the right thing. This company sure has not. I am hoping it will be resolved. I am still waiting for a call or text back. ****** also been out twice and promised to fix.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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