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BBB Business Review

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BBB Accredited Business since

Traveling Vineyard

Additional Locations

Phone: (877) 340-9869 Fax: (866) 612-0150 View Additional Phone Numbers 4 South Main Street Suite 2, Ipswich, MA 01938 http://www.travelingvineyard.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Traveling Vineyard offers the opportunity for a fulfilling and successful career outside of the traditional, corporate 9-to-5 model. Our independent Wine Guides offer free, relaxed in-home tastings of Traveling Vineyard’s exclusive wines. These informative and entertaining events allow Guests to sample some truly delicious wines before they purchase, in an enjoyable afternoon or evening among friends. 

Our Wine Guides control their own schedules, income, and work environment. We provide exceptional wines, extensive training, and excellent support. Guides are wine consultants; they don’t have to be wine experts, but they do need to love wine and enjoy educating in a fun way. We fill in the rest by providing experienced mentors and online training.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Traveling Vineyard meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Traveling Vineyard include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Traveling Vineyard
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 19, 2011 Business started: 06/16/2010 in MA Business incorporated: 06/16/2010 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard Libby, President Mr. Tim Wrightington, Director of Operations
Contact Information
Principal: Mr. Richard Libby, President
Number of Employees

12

Business Category

PARTY PLANS - IN-HOME Promoters of Performing Arts, Sports, and Similar Events without Facilities (NAICS: 711320)

Products & Services

Traveling Vineyard sells the following brand(s): Bentgate, Caballeria de Luna, Calamity Sue, Fissata, Giovina, Kuri, Tanglerose, Tria , Woodvale

Traveling Vineyard offers the following product(s): Wine , Wine Accessories

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
Method(s) of Payment
MasterCard
Visa
Check
Refund and Exchange Policy
The Business states: For our customers, if there is an error in an order, poor quality of a product, or damage incurred in shipping, we are more than happy to either refund the cost of the order/wine or reship the order/wine to the customer free of charge. For our consultants, if they wish to terminate their relationship and end their time as an independent wine consultant, within the first 3 months they are refunded fully for any unused items (excluding wine and glasses) from their initial purchase. After 3 months and before 1 year, they are refunded 90% of the retail price of any unused items they wish to return to World Headquarters. If there are any questions, please contact us at support@travelingvineyard.com or call us at(877)340-9869 Mon-Fri 9am-6pm est.
Alternate Business Names
ITO Wines, LLC Phoenix Vintners, LLC
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.