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BBB Accredited Business since

Artu Trattoria

Additional Locations

Phone: (617) 742-4336 Fax: (617) 248-0808 6 Prince Street, Boston, MA 02113 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Donan, Inc. DBA: ARTU operates two Italian restaurants that give the fine Italian dining experience. ARTU also provides catering for weddings, special events and corporate functions. View their North End Menu at:

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Artu Trattoria meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Artu Trattoria
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 31, 1998 Business started: 11/01/1991 in MA Business incorporated 11/01/1991 in MA
Type of Entity


Business Management
Ms. Nancy T. Frattaroli, President
Contact Information
Principal: Ms. Nancy T. Frattaroli, President
Number of Employees


Business Category


Restaurant Details
Reservation URL: Menu URL: Cuisine: Italian
Hours of Operation
M: 11:30 AM - 11:00 PM
T: 11:30 AM - 11:00 PM
W: 11:30 AM - 11:00 PM
Th: 11:30 AM - 11:00 PM
F: 11:30 AM - 11:00 PM
S: 11:30 AM - 11:00 PM
Su: 11:30 AM - 11:00 PM
Lunch from 11:30am-3:30pm, Dinner from 4pm-11pm, Bar open until 2am
Method(s) of Payment
Alternate Business Names
Donan Inc.
Industry Tips
Read Before You Sign Restaurants
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.