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BBB Business Review

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BBB Accredited Business since

Cookie's Painting, Inc.

Additional Locations

Phone: (508) 280-8418 291 Queen Anne Road #6 , Harwich, MA 02645 http://www.cookiespainting.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Cookie's Painting & House Painting specializes in both residential and commercial painting. The business services include but are not limited to interior and exterior painting, power washing, window cleaning and window replacement, carpentry and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cookie's Painting, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cookie's Painting, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Cookie's Painting, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 31, 1996 Business started: 04/04/1982 in MA Business started locally: 04/04/1982 Business incorporated 01/19/2015 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is 163270.

Type of Entity

Corporation

Business Management
Mrs. Candace Cook, Co-Owner Mr. David Cook, Owner
Contact Information
Principal: Mrs. Candace Cook, Co-Owner
Principal: Mr. David Cook, Owner
Number of Employees

10

Business Category

PAINTING CONTRACTORS CARPENTERS WINDOWS-REPAIRING WINDOWS-CLEANING WINDOWS-REPLACEMENT POWER WASHING SERVICE Painting and Wall Covering Contractors (NAICS: 238320)

Hours of Operation
M: 7:00 AM - 9:00 PM
T: 7:00 AM - 9:00 PM
W: 7:00 AM - 9:00 PM
Th: 7:00 AM - 9:00 PM
F: 7:00 AM - 9:00 PM
S: 7:00 AM - 9:00 PM
Su: 7:00 AM - 9:00 PM
Service Area
Cookie's Painting, Inc. provides their services in BARNSTABLE County MA, NANTUCKET County MA.
Alternate Business Names
Cookie's Painting & House Washing
Industry Tips
27 Questions For Home Owners Hiring a Carpenter Hiring a Painter Hiring a Painter - 5 Tips - Video Read Before You Sign Windows

Customer Review Rating plus BBB Rating Summary

Cookie's Painting, Inc. has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.