BBB Accredited Business since
Phone: (617) 454-9100 Fax: (617) 454-9199 275 Washington Street, Suite 300, Newton, MA 02458 View Additional Email Addresses
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Odysseys Unlimited, Inc., formerly known as Atlantic Cultural Odysseys, provides international and domestic tour packages for senior citizens. The company also makes group travel arrangements. The company was established as Atlantic Cultural Odysseys in 1989 in Maine and incorporated in Massachusetts as Odysseys Unlimited, Inc., March of 1998.
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A BBB Accredited Business since
BBB has determined that Odysseys Unlimited, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Odysseys Unlimited, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Raymond G. Trant, Executive Vice President
Number of Employees
ONLINE TRAVEL AGENCY TRAVEL AGENCIES & BUREAUS TOURS-OPERATORS & PROMOTERS CRUISES Travel Agencies (NAICS: 561510)
Hours of Operation
|M||:||9:00 AM - 5:30 PM|
|T||:||9:00 AM - 5:30 PM|
|W||:||9:00 AM - 5:30 PM|
|Th||:||9:00 AM - 5:30 PM|
|F||:||9:00 AM - 5:30 PM|
Method(s) of PaymentPersonal Check
Refund and Exchange PolicyThe Business states that a full refund for any cancelations made up to 95 or 125 days prior to departure depending on the tour. Refunds for cancelations inside 95 or 125 days prior to departure depends on the tour and number of days prior to departure.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview