BBB Business Review
This Business is not BBB accredited
Phone: (207) 342-4040 Fax: (207) 342-4090 1376 Waterville Rd, Waldo, ME 04915
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Thompson's Oil & Propane sells heating oil and propane fuel. The company also sells and services heating equipment for both oil and gas.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Thompson's Oil & Propane include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Mac Macfarland, Manager
Number of Employees
FUEL OIL BURNERS-SERVICING OIL BURNERS-EQUIPMENT GAS-PROPANE Fuel Dealers (NAICS: 454310)
Products & Services
Thompson's Oil & Propane sells the following brand(s): Empire, Rinnai, System 2000, Thermo-Pride, Weil-Mclain
Method(s) of PaymentCash
In House charge account with approved credit
Refund and Exchange PolicyThompson's Oil & Propane states that the customer must have a sales receipt.
Industry TipsHiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview