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BBB Accredited Business since

Smithco Oil Service, Inc.

Phone: (401) 789-2520 Fax: (401) 789-1096 491 Main St, Wakefield, RI 02879 http://www.smithco-oil.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Smithco Oil Service, Inc. is a full service fuel service business.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Smithco Oil Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Smithco Oil Service, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Smithco Oil Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 02, 1989 Business started: 10/01/1985 in RI Business started locally: 10/01/1985 Business incorporated 01/01/1985 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Consumer Protection Unit
150 South Main Street, Providence RI 02903
http://www.riag.ri.gov/home/ContactUs.php
Phone Number: (401) 274-4400
The number is #333.

Type of Entity

S Corporation

Business Management
Mr. Stephen Smith, President
Contact Information
Principal: Mr. Stephen Smith, President
Number of Employees

10

Business Category

FUEL OIL BURNERS-EQUIPMENT OIL BURNERS-SERVICING PORTABLE POWER-FUEL CELLS OILS Fuel Dealers (NAICS: 454310)

Products & Services

Smithco Oil Service, Inc. sells the following brand(s): Armstrong, Boch, Buderus, Intellidyne, Roth

Smithco Oil Service, Inc. offers the following product(s): Boilers, Oil Furnaces, Oil Tanks, Water Heaters

Method(s) of Payment
Visa
MasterCard
Discover
American Express
Service Area
Smithco Oil Service, Inc. provides their services in NARRAGANSETT, PEACE DALE, S KINGSTOWN, SOUTH KINGSTOWN & WAKEFIELD, RI.
Industry Tips
Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

Smithco Oil Service, Inc. has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.