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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

Merrimack Valley Oil

Phone: (800) 833-9276 Fax: (978) 689-8051 3 Massachusetts Ave, North Andover, MA 01845 http://www.merrimackvalleyoil.com/

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Description

Merrimack Valley Oil specializes in oil and diesel fuel delivery for residential and commercial properties. The company offers 24-hour emergency service, installation and equipment service, automatic delivery and budget programs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Merrimack Valley Oil meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Merrimack Valley Oil include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Merrimack Valley Oil
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: August 23, 1993 Business started: 01/01/1980 in MA Business incorporated: 12/05/1983 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

United States Department of Transportation
1200 New Jersey Ave, SE, Washington DC 20590
http://www.dot.gov/
Phone Number: 202-366-4000 / TTY = 1-800-877-8339
The license number is USDOT Number: 161966.

Type of Entity

Corporation

Business Management
Ms. Suzanne O'Brien, Owner
Contact Information
Principal: Ms. Suzanne O'Brien, Owner
Number of Employees

10

Business Category

OILS OIL BURNERS-SERVICING OIL BURNERS-EQUIPMENT BOILERS-SUPPLIES & PARTS Fuel Dealers (NAICS: 454310)

Products & Services

Merrimack Valley Oil offers the following product(s): AC Sytems & Equipment, Heating Systems & Equipment, Oil & Diesel Fuel

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa
Mastercard
Service Area
Merrimack Valley Oil provides their services in MASSACHUSETTS & NEW HAMPSHIRE.
Alternate Business Names
M.V.O., Inc.
Industry Tips
Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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