BBB Business Review

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This business is not BBB accredited.

Faulkner Brothers, Inc. & Associated Companies

Additional Locations

Phone: (617) 625-8255 Fax: (617) 625-4518 2 Alpine St, Somerville, MA 02144 http://faulknerbrothersoil.com/


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Description

Faulkner Brothers, Inc. & Associated Companies supplies and delivers fuel and oil. The company also services and installs heating equipment. The service area includes greater Boston, north to Willmington and Andover and west to Brookline. The company was established in 1932 and incorporated in Massachusetts in 1962. The company employs 12 people. Mr. Peter Dupuis and Mr. Michael Dupuis are the Vice Presidents of the company. Inquiries or complaints ,ay be directed to the attention of Mr. Michael Dupuis. Mr. Peter Dupuis holds Oil Burner Technician license #11794 and Mr. Michael Dupuis holds Oil Burner Technician license #18787, from the Massachusetts Department of Public Safety.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Faulkner Brothers, Inc. & Associated Companies include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Faulkner Brothers, Inc. & Associated Companies
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 03, 2001 Business started: 01/01/1932 in MA Business incorporated 01/01/1962 in MA
Type of Entity

Corporation

Business Management
Mr. Peter Dupuis Jr., Vice President
Contact Information
Principal: Mr. Peter Dupuis Jr., Vice President
Number of Employees

12

Business Category

OIL BURNERS-SERVICING OILS OIL BURNERS-EQUIPMENT Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.