BBB Accredited Business since
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Business Surplus, Inc. offers new and used store fixtures, used office furniture and used restaurant equipment. Store Fixtures include slatwall, gridwall, clothing racks, showcases, mannequins, etc. The company states some purchases may also be made on-line at website.
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A BBB Accredited Business since
BBB has determined that Business Surplus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Business Surplus, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Rick DeFedele, President Ms. Sue DeFedele, Vice President
Number of Employees
OFFICE FURNITURE & EQUIPMENT-DEALERS STORE FIXTURES RESTAURANT EQUIPMENT & SUPPLIES Office Equipment Merchant Wholesalers (NAICS: 423420)
Hours of Operation
|M||:||8:30 AM - 5:00 PM|
|T||:||8:30 AM - 5:00 PM|
|W||:||8:30 AM - 5:00 PM|
|Th||:||8:30 AM - 5:00 PM|
|F||:||8:30 AM - 5:00 PM|
|S||:||10:00 AM - 2:00 PM|
|Closed on Saturdays July and August|
Method(s) of Payment
Refund and Exchange Policy
Per business website:
"Defective new merchandise may be returned for replacement within 10 days of purchase. Please call 800-422-1702 for return authorization within 10 days of receipt of item.
Returns must be made in their original condition. A copy of your receipt is required at the time of the return for in store returns. Used/surplus items are non-returnable."