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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Caring Companion Home Care delivers personal, reliable, flexible in-home care services to keep your family safe and comfortable in the home they love. Services include:
Companionship & conversation
Assistance with grooming
Live-in and hourly services
Groceries & errands
Home safety monitoring
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A BBB Accredited Business since
BBB has determined that Caring Companion Home Care, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Caring Companion Home Care, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Commonwealth of Massachusetts Department of Labor Standards
19 Stanford Street, Boston MA 02114
Phone Number: 617-626-6975
Fax Number: 617-626-6965
The number is 7441.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jim E Reynolds, CEO
Number of Employees
SENIOR/ELDER CARE SENIOR HOME CARE SENIOR SPECIALTY SERVICES SENIOR HOUSING/LIVING SENIOR CARE INFORMATION AND RESOURCES GERIATRIC SERVICES ALZHEIMER CARE, INFORMATION & TREATMENT IN-HOME CARE LONG TERM ELDER CARE HOME HEALTH SERVICES Home Health Care Services (NAICS: 621610)
Hours of Operation
|Caring Companion Home Care is open 24/7 365 days a year|
Method(s) of PaymentCash
Refund and Exchange PolicyThe Business states: Pro-rated refunds given within one week of service termination for the unused portion of any payment.
Because we do not sell merchandise, no exchange is possible.
Service AreaCaring Companion Home Care, Inc. provides their services in ALLSTON, BOSTON, BOSTON CLG, BOSTON COLLEGE, BRIGHTON, BROOKLINE, CAMBRIDGE, CARLISLE, CHARLESTOWN, CHELMSFORD, CHESTNUT HILL, CONCORD, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, E CAMBRIDGE, E WATERTOWN, EAST BOSTON, EAST CAMBRIDGE, EAST WATERTOWN, FRAMINGHAM, GROTON, GROVE HALL, HARVARD, HARVARD SQ, HARVARD SQUARE, HYDE PARK, JAMAICA PLAIN, KATES CORNER, LEXINGTON, LINCOLN, MATTAPAN, MISSION HILL, N CAMBRIDGE, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH CAMBRIDGE, NORTH WALTHAM, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, S CHELMSFORD, SOUTH BOSTON, SOUTH WALTHAM, SUDBURY, UPHAMS CORNER, WALTHAM, WATERTOWN, WAYLAND, WELLESLEY, WELLESLEY HILLS, WELLESLEY HLS, WEST NEWTON, WEST ROXBURY, WESTFORD, WESTON & WINCHESTER, MA.
33 Bradford Street
Concord, MA 01742 (800) 869-6418 Directions
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Additional Phone Numbers
- (978) 254-1305(Phone)
Additional Email Addresses
- - Communication/Mass Email
- - eQuote
- - Sales
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.