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BBB Business Review

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BBB Accredited Business since

Caring Companion Home Care, Inc.

Phone: (800) 869-6418 Fax: (978) 371-3201 View Additional Phone Numbers 33 Bradford Street, Concord, MA 01742 View Additional Email Addresses http://caringcompanion.net



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Caring Companion Home Care delivers personal, reliable, flexible in-home care services to keep your family safe and comfortable in the home they love.  Services include:
Personal care
Alzheimer's care
Medication reminders
Companionship & conversation
Meal preparation
Assistance with grooming
Local transportation
Live-in and hourly services
Groceries & errands
Home safety monitoring


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Caring Companion Home Care, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Caring Companion Home Care, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Caring Companion Home Care, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 12, 2012 Business started: 07/16/2008 in MA Business started locally: 07/16/2008 Business incorporated 09/09/2008 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jim E Reynolds, CEO
Contact Information
Principal: Mr. Jim E Reynolds, CEO
Number of Employees

108

Business Category

SENIOR/ELDER CARE SENIOR HOME CARE SENIOR SPECIALTY SERVICES SENIOR HOUSING/LIVING SENIOR CARE INFORMATION AND RESOURCES GERIATRIC SERVICES ALZHEIMER CARE, INFORMATION & TREATMENT IN-HOME CARE LONG TERM ELDER CARE HOME HEALTH SERVICES Home Health Care Services (NAICS: 621610)

Hours of Operation
Caring Companion Home Care is open 24/7 365 days a year
Method(s) of Payment
Cash
Check
PayPal
Refund and Exchange Policy
The Business states: Pro-rated refunds given within one week of service termination for the unused portion of any payment.
Because we do not sell merchandise, no exchange is possible.
Service Area
Caring Companion Home Care, Inc. provides their services in ALLSTON, BOSTON, BOSTON CLG, BOSTON COLLEGE, BRIGHTON, BROOKLINE, CAMBRIDGE, CARLISLE, CHARLESTOWN, CHELMSFORD, CHESTNUT HILL, CONCORD, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, E CAMBRIDGE, E WATERTOWN, EAST BOSTON, EAST CAMBRIDGE, EAST WATERTOWN, FRAMINGHAM, GROTON, GROVE HALL, HARVARD, HARVARD SQ, HARVARD SQUARE, HYDE PARK, JAMAICA PLAIN, KATES CORNER, LEXINGTON, LINCOLN, MATTAPAN, MISSION HILL, N CAMBRIDGE, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NORTH CAMBRIDGE, NORTH WALTHAM, READVILLE, ROSLINDALE, ROXBURY, ROXBURY CROSSING, ROXBURY XING, S CHELMSFORD, SOUTH BOSTON, SOUTH WALTHAM, SUDBURY, UPHAMS CORNER, WALTHAM, WATERTOWN, WAYLAND, WELLESLEY, WELLESLEY HILLS, WELLESLEY HLS, WEST NEWTON, WEST ROXBURY, WESTFORD, WESTON & WINCHESTER, MA.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.